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Jubilee Insurance KE   |   Nairobi, Kenya   |   Log in or register to see the closing date

Underwriter Data Management

  • Bachelor's degree
  • Administrative, clerical
  • Experienced (senior worker)
  • Full Time
  • Permanent

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Job Summary

The job holder will be accountable for ensuring clients/brokers receive back office and front office support to enable smooth administration and
achieve excellent customer experience for the internal and external customers.


  1.  Maintaining up to date(within the stipulated TAT) and an accurate membership database for all schemes(Fully Insured, Hybrid ,Fully SelfFunded)
  2. Verification of client membership data within the stipulated TAT
  3.  Re – indexing of all relevant membership DME documents
  4.  Verification of claims on DME
  5.  Verification of claims status during member deletion
  6. Co –ordinate preparation and dispatch of medical and smart cards(new members & card replacements) within the stipulated TAT
  7.  Preparation and issuing debit and credit notes within the stipulated TAT to the client/broker/Jubilee Insurance Accounts department while observing due process
  8.  Attending to customers and addressing their queries within the set TAT
  9. Preparation of work reports(weekly,monthly,quarterly)
  10. Filing

General Information

Salary rangeNot specified
Additional informationNot specified
Contract type: Permanent
Job type: Full Time
Location: Nairobi
Area of work: Administrative, clerical
Seniority: Experienced (senior worker)

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 2 years
Required skills: Performance monitoring and evaluation; Reporting; Customer service; Data centre management; Handling claims
Required languages: English (Spoken: fluent | Written: fluent)

Jubilee Insurance KE

Banking, microfinance, insuranceCompany size: 1000+ people

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania.

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