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Villa Rosa Kempinski (KE)

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Spa And Gym Trainee

Nairobi, Kenya

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Villa Rosa Kempinski (KE)

© Fuzu Ltd 2023

Closing: Mar 26, 2023

This position has expired

Published: Mar 13, 2023 (16 days ago)

Job Requirements

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Work experience:

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Job Summary

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Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.

Desired Skills & Qualifications:-

  • Degree/ Diploma in Massage therapy /Gym operations from a recognized learning institution
  • No work experience is required
  • Less than one year since completion (2021/2022)
  • Kenyan Citizen
  • Completed coursework (If even if not graduated)
  • Ability to work and communicate in a multinational environment
  • Excellent grooming skills and must be well versed in professional and personal etiquette
  • Good Communication skills
  • Out going with a positive learning attitude


Responsibilities
Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/She will be required to uphold company policies and requirements at all times.

Desired Skills & Qualifications:-

  • Degree/ Diploma in Massage therapy /Gym operations from a recognized learning institution
  • No work experience is required
  • Less than one year since completion (2021/2022)
  • Kenyan Citizen
  • Completed coursework (If even if not graduated)
  • Ability to work and communicate in a multinational environment
  • Excellent grooming skills and must be well versed in professional and personal etiquette
  • Good Communication skills
  • Out going with a positive learning attitude


Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:

  • Ensure clients receive treatments according to the spa`s standard operating procedures and policies.
  • Perform spa treatments to a high standard.
  • Maintain hygiene and cleanliness of treatment rooms.
  • Manage levels of professional stock and supplies.
  • Refer and abide by the spas standard operational procedures, policies and form manuals
  • Conduct treatments according to Kempinski the spa menu, standards and outlined protocols
  • Have knowledge of the process, benefit and outcome of all practiced techniques and treatments
  • Have good working knowledge in related treatment products and the ability to be flexible in the same with regards to guests requests
  • Be confident working with and fully understanding the health assessment, able to work with discretion to ensure that any necessary precautions are taken
  • Confirm the scheduled treatment with the guest before starting the treatment
  • Ensure all treatment and preparation areas are set up to standard and any discrepancies have been resolved immediately
  • Ensure treatment room should is in order before welcoming any guest, or handing over to your colleague
  • Ensure products must are in place and refilled as per standard and act on any discrepancies
  • Serve post treatment drinks, having the knowledge of the properties of the refreshment
  • Make product recommendations.
  • Deliver personalized, individual service to all guests in the Spa and Fitness area.
  • Provide instructions and classes for a safe and inspiring fitness practice.
  • Conducting cardio test, health / fitness assessments, and flexibility tests with assigned clients.
  • Creating a workout plan/program with assigned client.


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