Required Qualifications and Experience

• Degree/Diploma in Business Management/Mechanical or related.
  
• 5 years of experiences in Auto Parts Sales with 2 years in a similar capacity.
  
• In-depth knowledge of Auto Parts. 
  
• Excellent customer service skills. 
  
• Good communication skills.  
  
• Computer literate. 
  
• Holder of a valid drivers’ license.
  

Required Qualifications and Experience

• Degree/Diploma in Business Management/Mechanical or related.
  
• 5 years of experiences in Auto Parts Sales with 2 years in a similar capacity.
  
• In-depth knowledge of Auto Parts. 
  
• Excellent customer service skills. 
  
• Good communication skills.  
  
• Computer literate. 
  
• Holder of a valid drivers’ license.
  

Sales Support.

• Calls, visits, make presentations to existing and prospective customers.
  
• Maintain existing accounts, obtains orders, and establish new dealerships. 
  
• Prepare work schedules to visit existing or potential sales outlets daily/weekly/monthly.  
  
• Exhibit products and services to existing/potential customers and provide best solutions vs needs. e. Coordinates sales effort with marketing, finance, technical and logistics teams. 
  
• Plan and implement sales strategies with the help of supervisor. 
  
• Responsible for achievement of overall (individual and branch) sales targets (monthly/annual). h. Product and technical knowledge.
  

Customer Focus.

• Regular communication with customers to increase customer satisfaction. 
  
• Resolve customer complaints through root cause analysis and giving suitable solutions. 
  
• Preparing reports on customer feedback and market intelligence with recommendations. d. Carry out customer education on importance of using genuine spares. 
  
• Manage dealer visibility through execution of their marketing calendar within company policies.
  

Debt Management.

• Debt and account management. 
  
• Credit management maintained within company policies.
  

Business Development.

• Prepare and submit sales activity reports: daily call reports, weekly/monthly work plans and annual  territory analysis updates.
  
• Undertake market analysis through competitor analysis (pricing, products, delivery schedules and  merchandising techniques), customer need analysis, opportunity analysis, customer feedback and  trends and recommend sales strategies/winning formulas.
  
• Continuous appraisal and development of the dealer network in the region to increase and sustain  sales and profits.
  

Primary Responsibilities:

• To comply with all Company rules, regulations, policies, procedures, and processes.
  
• To carry out all other tasks delegated by immediate supervisor, not within the scope of this Job  Description, which is deemed to be within the ability of the employee.