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Accountant - Credit Control

Closing: Aug 12, 2022

2 days remaining

Published: Aug 2, 2022 (8 days ago)

Job Requirements

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Job Summary

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Perform debt collection by engaging customers via mails, telephone; vet customers’ applications and perform accounts reconciliations.


Responsibilities

Perform debt collection by engaging customers via mails, telephone; vet customers’ applications and perform accounts reconciliations.


  • Undertake debtors’ follow-up via emails, telephone and visits & ensure set monthly collection targets are achieved. Ensure that dunning actions (disconnections, reconnections and cessations actions are adhered for all assigned list of customers).
  • Performs various debtors’ reconciliations to ensure balance outstanding is well supported, and acknowledged by customers through sign off. Issue monthly statements to customers.
  • Undertake timely resolution of disputes raised by customers, ensure that all disputed amounts are fully supported and where credit notes are to be issued ensure they are timely processed through the system.
  • Negotiate with customers’ debt settlement plan and payment proposals, evaluate and track their commitments to settle debts.
  • Follow up customers for timely submission of payment /VAT allocation schedules for receipting of payments.
  • Reconcile bad debts before hand over to private debt collectors (PDC’s). Recommend and track debt recovery through legal process.
  • Participate in effective vetting of customers applications to minimize credit risks; ensuring compliance to various vetting requirements and advising, key account managers and customers where requirements have not been met.
  • Preparation of various customers’ monthly debtors’ reports, debtors managements report.


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