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Applications Support Engineer

Closing: Jul 19, 2024

Closing today

Published: Jul 8, 2024 (12 days ago)

Job Requirements

Education:

Work experience:

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Job Summary

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Job Requirements:   

  • Bachelor’s Degree   Information Technology, Computer Science, or a related discipline
  • Professional Qualifications   MOUS/ MCP/ MCSE /MCITP/MCTS/A+   RQ

Experience:3 years

  • Experience of a variety of computer platforms and operating systems: 2 years
  • Experience of a variety of End user computer management systems: 2 years
  • Network Services and protocols: 2 years
  • Installation, administration, monitoring, upgrading and problem resolution of central application software systems: 2 years


Responsibilities

Job Requirements:   

  • Bachelor’s Degree   Information Technology, Computer Science, or a related discipline
  • Professional Qualifications   MOUS/ MCP/ MCSE /MCITP/MCTS/A+   RQ

Experience:3 years

  • Experience of a variety of computer platforms and operating systems: 2 years
  • Experience of a variety of End user computer management systems: 2 years
  • Network Services and protocols: 2 years
  • Installation, administration, monitoring, upgrading and problem resolution of central application software systems: 2 years


  • Collaborate with other IT staff to ensure smooth and reliable operation of software and systems updates for fulfilling business objectives and compliance standards.
  • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and systems update schedules to ensure optimum uptime and service availability
  •  Conduct research on End user computer management solutions to justify recommendations and to support related purchasing efforts.
  •  Participate in system acquisition process
  •  Propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business
  •  Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
  •  Create and maintain documentation as it relates to system configuration, mapping, and processes.
  •  Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs and security standards of the organization


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