Assistant Restaurant Manager

Job Purpose/Mission 

Manages daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.

Job Purpose/Mission 

Manages daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.

• Oversee the dining area, and supervise food and beverage service staff in accordance with operating policies that he or she may help establish.
  

• Provide feedback and coaching to the team regularly.
  

• Works with food and beverage staff to ensure proper food presentation of policies and obtain feedback from staff members.
  

• Is capable of handling angry customers with a friendly/calm attitude.
  

• Ensures product quality and excellent service.
  

• Priorities tasks effectively to ensure the most critical tasks are completed on time.
  

• Seeks, listens, and responds to guest feedback.
  

• Coaches team on how to exceed Guest expectations.
  

• Proficiency in Point of sale (POS) software, Restaurant guest satisfaction tracking software, etc.
  

• Assist in planning regular and special event menus in collaboration with the banquets/Restaurant Manager.
  

• Ensure all grooming standards are adhered to in the hotel outlet.
  

• Tracking, reporting, and management of breakages.
  

• Total receipts and balance against sales, deposit receipts, and lock facility at the end of the day.
  

• Diploma in Hotel Management or its equivalent
  

• Has effectively managed team members for 12+ months
  

• Previous experience in a similar job role.
  

• Coached and improved the performance of at least one poorly performing team member/ Supervisor.