KCB Group

Banking + 2 more

Branch Manager - Hola Branch

Closed for applications
Job details

Contract Type

Description

The Person

For the above position, the successful applicant should have the following: -

  • A Bachelor’s Degree from a recognized institution.

  • Cash Management Training is required.

  • A minimum of 8 years General Banking experience with at least 2 years at as Branch Manager.

  • Should have at least 6 months experience in Branch Operations: Cash, Clearing, Accounts & Administration.

At least 4 years’ experience in the following roles:of high-performingthe

  • Personal/Business/Retail Banking or Sales Manager.

  • Credit Management.

  • Customer Service / Relationship Management.


Responsibilities
  • Achieve profitability targets through revenue maximisation and prudent cost management.

  • Grow and monitor branch’s liability and asset portfolios to achieve business targets.

  • Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.

  • Overall management of the branch through efficient utilization of resources.

  • Delivery of excellent customer service through maintenance of high service standards.

  • Ensure compliance to Enterprise-Wide Risk Management Framework.

  • Motivate, coach, and develop a high performing team.

  • Champion digital migration in the branch.


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