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Business Banking Assistant Relationship Manager

Closing: Sep 25, 2022

This position has expired

Published: Sep 17, 2022 (20 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Deliver exceptional Business Banking performance through the provision of efficient business

development, customer account management and retention.

Academic:
  • Bachelor’s Degree in business related field.

  •  Professional Qualification CPA, ACCA, Credit Management will be an added advantage



Professional:



  •  Credit skills and Knowledge of SME banking products and policies is an added

    advantage



Desired work experience:


  •  6-8 years banking experience in a sales, customer service and relationship management.


Responsibilities

Deliver exceptional Business Banking performance through the provision of efficient business

development, customer account management and retention.

Academic:
  • Bachelor’s Degree in business related field.

  •  Professional Qualification CPA, ACCA, Credit Management will be an added advantage



Professional:



  •  Credit skills and Knowledge of SME banking products and policies is an added

    advantage



Desired work experience:


  •  6-8 years banking experience in a sales, customer service and relationship management.


Key Accountabilities (Duties and Responsibilities)

Output Financial 45%

  • Formulate and implement sales plans/strategy aimed at identifying and attracting new loan and deposit clients to the bank and increasing the share of wallet from existing customers.
  • Develop a clear aggressive sales pipeline to both existing and potential customers ensuring to file all call reports to the Head of Business Banking.
  • Collaborating and coordinating the development and implementation of sales initiatives with BMs, RMs & the Sales Team to maximize on selling opportunities.
  • Monitor market conditions and trends and constantly give feedback to the Head of Business Banking and Head of Product Development.
  • Develop a strong customer relationship management system aimed at customer retention and maximizing on every relationship.

Internal business processes 40% 

  • Ensure that Bank’s Credit Policy is adhered to at all times in granting facilities
  • Ensure all KYC & AML processes are followed with regards to new business and proper documentation is in place
  • Review all information, documentation and loan application package obtained from the applicant for adequacy, completeness and compliance with all Business Banking requirements.
  • Contribute to the loan decision-making process by providing indepth, high-quality credit analysis and comprehensive loan
  • write up for presentation to the Credit Committee for review.
  • Review and manage NSF Report to ensure no loss arises from operational lapses and ensure compliance with operations risk requirements
  • Monitor the loan related accounts for arrears and work with the borrowers towards 0% portfolio at risk.
  • Follow up and obtaining of security documentation and other particulars stipulated in the sanction to facilitate perfection of security documentation and loan disbursement.
  • Client visits and unit inspections where there is lending to monitor the utilization of the loan proceeds and explore other opportunities of increasing the wealth share.

People Management, Learning & growth 10% 

  • Drive and embed a strong performance culture through an inspiring and rigorous performance management discipline for RMs & Client Service advisors in the designated region.
  • Attain required learning hours and adhere to policy on annual leave


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