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Chief, Operations And Resource Management

Closing: Sep 7, 2022

This position has expired

Published: Aug 24, 2022 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

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Education

Advanced University degree (Master's degree or equivalent) in business or public administration, management, human resources management, finance, accounting, information technology or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

• At least fifteen (15) years of progressively responsible and diverse professional experience in public or business administration, human resource management, finance, accounting, information technology or related area is required.• Experience in handling complex organizational issues at the international level is desirable.• Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable.• Hands-on-experience with UN administrative/financial policies and practices is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required.


Responsibilities
Education

Advanced University degree (Master's degree or equivalent) in business or public administration, management, human resources management, finance, accounting, information technology or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

• At least fifteen (15) years of progressively responsible and diverse professional experience in public or business administration, human resource management, finance, accounting, information technology or related area is required.• Experience in handling complex organizational issues at the international level is desirable.• Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable.• Hands-on-experience with UN administrative/financial policies and practices is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required.


Within delegated authority, the Chief, Operations and Resource Management will be responsible for the following duties:

• Unifies strategic and cross-cutting mission support functions with a view to ensuring coherence in forecasting, performance monitoring, planning, and coordination related to operational and resourcing activities;

• Provides leadership in the provision of strategic guidance, direction and oversight for the effective management of financial, human and physical resources;

• Leads and directly oversees the Human Resources Section (HRS), Budget and Finance Section (BFS), Field Technology Section (FTS), Mission Support Centre (MSC) inclusive of Sector/Regional Offices, Integrated Mission Training Centre (IMTC), and Common Services Coordination Unit (CSCU) for the effective fulfillment of mission support strategy and associated support plan;

• Leads the development, preparation, coordination and monitoring of strategies and work plans for Operations and Resource Management activities and takes the lead in securing the required human, financial, logistic and technological resources to achieve them;

• Provides guidance and direction for the planning and forecasting of the personnel, financial, logistic, information and communication technology requirements of all Mission components;

• Liaises directly with UNHQ offices to ensure mission planning and resource allocation is coherent with HQ priorities, guidance and policy;

• Effectively leads, coordinates and directs all aspects of the Operational Resource Management Pillar as follows:

Human resources management:

• Oversees the development and implementation of mission specific human resources strategies and plans for UNSOM and UNSOS and is accountable for the achievement of strategic and operational targets. Ensures effective and timely delivery of strategic advisory services in human resources management with a particular focus on HR planning, policy implementation, self-monitoring and compliance with Key Performance and operational indicators to ensure that human resources strategies and plans are aligned with the overall mission's strategic framework and concepts of operations and are responsive to evolving changes in mandates and phases, operational priorities and human resources imperatives and targets;

• Ensures, through establishing capacity building programmes, that HR processes including an efficient staffing table management based on approved organizational units and positions, management of the process of classification of positions, and recruitment strategies are effectively implemented.

Financial resourcing and performance:

• Oversees the development and delivery of strategic support and business intelligence, including advice to operational counterparts and mission leadership, on financial resourcing and stewardship, organizational performance of the mission, and risk management in line with mission priorities;

• Ensures financial sustainability of UNSOM and UNSOS and supports the Director, UNSOS in planning, managing and implementing approved budget, while helping to ensure delivery of services through cost-effective means;

• Ensures sound financial management and the integrity of financial transactions, systems and reports by enforcing consistent application of financial rules and regulations;

• Ensures integrated, results-based planning, budgeting and utilization of resources in line with established policies and procedures.

Information and communication technology:

• Oversees the development and delivery of quality, robust and reliable information and communication technology (ICT) services in support of mission mandate implementation;

• Facilitates the implementation of innovative and intuitive technology solutions that enhances work across mission pillars and facilitates technological problem solving and decision making at all levels;

Manages the mission information security and its incident response plan.

Mission Support Centre:

• Oversees the development and delivery of timely, coordinated and efficient logistic support planning by Mission Support Centre to all components of Mission Support Division for operational priorities and key project implementation.

• Oversees Contingent-owned Equipment and ensures an integrated and systematic approach in executing COE/MOU management and control functions in the Mission.

• Oversees the coordination of all operational and resourcing activities of regional offices to ensure their timely set up and provision of human resources, financial and information technology support required for the fulfilment of the mandate of the regional office.

Integrated Mission Training Centre:

• Oversees the development and implementation of a comprehensive Mission Training Plan (covering civilian, military and police requirements), on behalf of the Mission Leadership Team, which leads to improved mandate implementation.

Common service coordination:

• Oversees the coordination of support, the establishment of legal agreements and related cost recovery activities with client entities, including Agencies, Funds and Programmes, Embassies, Inter-Governmental Organizations, Non-Governmental Organizations, and vendors.

Other duties and responsibilities:

• Takes the lead in the development and implementation of special projects such as Disaster Recovery and Business Continuity;

• Manages the mission's service desk operations providing regular management reports on service availability and performance;

• Monitors client experience and advises on programs for continuous service improvement;

• Implements pilot projects and monitors, coordinates and reports on their progress;

• Liaises with local authorities, mission stakeholders, and UN Agencies, Funds and Programmes or other parties on behalf of the Director, UNSOS.


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