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CTS Service Technician 1

Closing: Jul 13, 2024

Closing today

Published: Jul 4, 2024 (9 days ago)

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Job Summary

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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Requirements

  • At least 3 years experience in compressor service
  • Diploma in Mechanical or Electrical Engineering
  • Valid driving license
  • Basic computer knowledge


Responsibilities
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Requirements

  • At least 3 years experience in compressor service
  • Diploma in Mechanical or Electrical Engineering
  • Valid driving license
  • Basic computer knowledge


  • Carry out Service interventions/ Diagnosis as allocation by back office
  • Determine running condition of the existing and new feet and come up with parts and service leads
  • Drive parts & service growth by encouraging and guiding customers to consume existing stock and by promoting service culture.
  • Drive sustainability and optimization by regular installation of smart link and optimizer try and buy.
  • Establish and maintain continuous communication with customers in service contract with proactive regular visit plans that will increase compressor availability and customer satisfaction.
  • Advise customers on element overhaul/element replacement by regularly carrying out SPM measurements and notifying customers in advance for budgeting.
  • Carry out Technical and warranty support assigned by the back office.
  • Collect competitor machines information to aid in development of competitor machines installed base.
  • Regularly provide market and competition intelligence back to Nairobi office.
  • Any other duties as may be assigned by your manager.


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