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CVM Operations Engineer

Closing: Jul 11, 2024

This position has expired

Published: Jul 5, 2024 (15 days ago)

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Job Summary

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QUALIFICATIONS
  • BS or MS in computer science or equivalent practical experience
  • At least 2-3 years of coding experience.
  • Experience in at least 1 programming language. Java, C#, Python, Spring Boot. 
  • Experience with SQL databases, such as Oracle, MySQL, Postgres. 
  • Knowledge of cloud technologies. AWS, GCP, Azure. 


Responsibilities
QUALIFICATIONS
  • BS or MS in computer science or equivalent practical experience
  • At least 2-3 years of coding experience.
  • Experience in at least 1 programming language. Java, C#, Python, Spring Boot. 
  • Experience with SQL databases, such as Oracle, MySQL, Postgres. 
  • Knowledge of cloud technologies. AWS, GCP, Azure. 


  • Act as single point of contact for all operational issues. Provide 1st and 2nd level support for the CVM platforms. 
  • Resolution of Incidents, providing RCA and recommendations to improve SLA. 
  • Responsible for ensuring availability of CVM Platform. 
  • Responsible for ensuring reliable integrations with CVM.
  • Responsible for ensuring quality of KPIs in the CVM data Mart. 
  • Prepare SIT test cases based on the campaign design requirements.
  • Setup of operational procedures to support live operations.
  • Improve operations by conducting systems analysis; recommending changes in policies and procedures.
  • Lead implementation of the Business Continuity Plan & testing.
  • Development of reports for performance monitoring. Measurement of MTTR, Incidents, RCAs.
  • Ensuring BCP (Business Continuity Plans) are in place and regularly evaluated.
  • Evaluation of deployed solutions to ensure that they meet performance standards. 


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