External Relations & Communications Manager

KEY REQUIREMENTS

• Bachelor’s degree in mass communication, Media Studies, PR or Journalism, Business, Marketing, Arts and Social Sciences
  
• At least 5+ years relevant experience in Corporate Communications & External Affairs in a reputable organization.
  
• Experience or knowledge of Third-party Media Agency management – brief concisely to get the best out of Agencies
  
• Proactive Social Media Channel Management - Familiarity with website, search, email, thought leadership and social media best practices.
  
• Purposeful Brand Management & Corporate Sustainability
  
• Ability to articulate Company’s position and strategy around priority issues both internally and externally in a compelling way.
  
• Exceptional communication abilities, including writing, High editorial skills, speaking and active listening and influencing
  
• Ability to effectively engage with team members of all levels and across departments
  
• Demonstrated ability to use data insights to shape strategy, creative briefs, and content
  
• Highly proficient in graphic design tools i.e., Canva
  
• Great project management skills, including time management, goal setting, multitasking and prioritization
  

KEY REQUIREMENTS

• Bachelor’s degree in mass communication, Media Studies, PR or Journalism, Business, Marketing, Arts and Social Sciences
  
• At least 5+ years relevant experience in Corporate Communications & External Affairs in a reputable organization.
  
• Experience or knowledge of Third-party Media Agency management – brief concisely to get the best out of Agencies
  
• Proactive Social Media Channel Management - Familiarity with website, search, email, thought leadership and social media best practices.
  
• Purposeful Brand Management & Corporate Sustainability
  
• Ability to articulate Company’s position and strategy around priority issues both internally and externally in a compelling way.
  
• Exceptional communication abilities, including writing, High editorial skills, speaking and active listening and influencing
  
• Ability to effectively engage with team members of all levels and across departments
  
• Demonstrated ability to use data insights to shape strategy, creative briefs, and content
  
• Highly proficient in graphic design tools i.e., Canva
  
• Great project management skills, including time management, goal setting, multitasking and prioritization
  

• Lead to develop effective external communication procedures and policies for various situations or crises
  
• Develop content strategies, manage content planning, and execution of corporate content externally including Public Relations and speaking, and any external messaging about company
  
• Ensure communications consistency among different stakeholders and across channels
  
• Managing external communication channels and press relations to secure and grow media online and offline coverage
  
• Design and implement effective digital communication strategies across available channels to uplift the corporate brand and drive thought leadership.
  
• Perform communications research and monitor the progress of various communications strategies
  
• Develop materials to educate employees on external communication practices and collaboration with Internal Communication Lead & Legal/Marketing Teams to ensure relevant external stories are cascaded.
  
• Achieve consistent positive media coverage for Unilever Corporate Brand in Kenya and Uganda
  
• Proactively Identify, develop, and pitch content from the business, functions to communicate externally to augment impactful storytelling.
  
• Identify and implement opportunities for external stakeholder engagements and ensure consistent representation in all external forums strategically beneficial to both Kenya and Uganda commercial agenda.
  
• Consistently amplify externally Unilever’s Sustainability and Society impact agenda through community investment initiatives
  
• Anticipate, identify, and support mitigation of issues that may impact the company – internally and externally
  
• Lead on the professional crisis Management as Co-lead Member of External Crisis Management Team
  
• Support the Functional Leader to oversee and allocate the annual External communications budget and ensure its use is fully maximized
  
• Any other related responsibility or project lead roles that will be assigned to the role holder from time by the management.
  
• Key interfaces:
  
• Internal – Business leader across all functions/countries, supporting expertise teams across all functions / countries
  
• External – 3rd party comms agencies, Suppliers for External events, Industry peer expertise for benchmarks etc.