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Facilities And Admin Assistant / Front Desk Receptionist

Closing: Feb 28, 2023

This position has expired

Published: Feb 21, 2023 (2 months ago)

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Job Summary

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We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.

We are looking to hire a Front Desk Receptionist to be based in Nairobi.


Responsibilities

We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.

We are looking to hire a Front Desk Receptionist to be based in Nairobi.


Responsibilities
  • Helps with Management of the office equipment.

  • Plan & coordinate administrative procedures, systems and devise ways to streamline processes.

  • Issuance & management of ID and Badge Access cards to new employees, outsource and visitors for all site common areas (activation, deactivation and reactivation).

  • Handles security incident concerns, ticket creation, reports and investigation. Provides solution and action as needed.

  • Performs daily operational site inspection, takes or scheduled corrective action and completes appropriate paperwork.

  • Assist with scheduling meetings.

  • Replies to emails and other queries received from internal clients and support groups.

  • A professional friendly face to greet visitors, employees and clients at our front desk/reception area.

  • Regularly interacts with all the site staff.

  • Assists with maintaining site in a manner that provides for employee’s safety.

  • Monitors cameras, alarm logs, badge audits, visitor logs, incident reporting, and other related security items.

  • Assists in administering on site events,i.e., catering, setup.

  • Manage the room’s reservations.

  • Organize and manage coffee break.

Requirements

  • Degree/Diploma in Business Administration, Business Management, Commerce, Engineering or Supply Chain Management.

  • Work experience in a reputable Organization in a similar role for at least 2 years.

  • Ability to work independently and effectively under pressure in a multi-cultural setting.

  • Experience in the general maintenance and repair preferable.

  • Good knowledge of facilities and asset management, inventory & asset disposal policies and procedure.

  • High personal integrity and good work ethics.

  • A good team player with strong interpersonal skills.

  • Knowledge of health and safety practices and regulations.

  • Understand and adhere to policies, guidelines and procedures pertaining to ethics and compliance, and to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role.

  • Fully comply with all provisions of the Company Code of Conduct, Acceptable Use Policy and Confidentiality Agreement.



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