Front Office Admin

Minimum Qualifications:

• Bachelor’s Degree in Business Administration or equivalent.
  

• Diploma of proficiency in French is an added advantage.
  

• At least two years relevant experience.
  

• Experience in use of ERP is an added advantage.
  

Key Skills & Competencies

• Excellent communication and interpersonal skills.
  

• Excellent customer service skills and telephone etiquette.
  

• Familiarity in modern office communications systems.
  

• Good team player.
  

• Well organized.
  

• Proficiency in standard office computer applications and databases such as: MS Office Word, Excel, PowerPoint and Internet.
  

• Ability to work in French as well as English.
  

Minimum Qualifications:

• Bachelor’s Degree in Business Administration or equivalent.
  

• Diploma of proficiency in French is an added advantage.
  

• At least two years relevant experience.
  

• Experience in use of ERP is an added advantage.
  

Key Skills & Competencies

• Excellent communication and interpersonal skills.
  

• Excellent customer service skills and telephone etiquette.
  

• Familiarity in modern office communications systems.
  

• Good team player.
  

• Well organized.
  

• Proficiency in standard office computer applications and databases such as: MS Office Word, Excel, PowerPoint and Internet.
  

• Ability to work in French as well as English.
  

• Handling incoming and outgoing telephone calls and deliveries.
  

• Assists staff in using telephones by setting up passwords and voice mail.
  

• Updating and sharing the telephone list with all current staff.
  

• Delivery, receipt and distribution of mail from courier services.
  

• Receiving visitors at front desk and directs the visitors as appropriate.
  

• Assists in typing correspondence for various staff including visa letters and other  letters as may be requested.
  

• Assist in the recruitment process such as preparing interview schedules, sending  emails and calling the candidates.
  

• Assist in preparation of documentation for various meetings as requested.
  

• Support in institutional events and HR & Administration driven initiatives: - such as staff parties, staff engagement activities etc.
  

• Support the procurement department in VAT application and other administrative  duties when need arises.
  

• Assist in applying for NITA training applications and making follow up for  reimbursements.
  

• Translations – English/French for French speaking callers and visitors.
  

• Undertake any other duties as may be directed by the HR unit and other departments within the organization.