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Front Office Receptionist (Mombasa)

Closing: Aug 18, 2022

7 days remaining

Published: Jul 21, 2022 (21 days ago)

Job Requirements


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Job Summary

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Human Power Global Kenya Ltd is the leading recruitment agency in Kenya dedicated in promoting people's lives with employment opportunities.

Human Power Global Kenya Ltd is the leading recruitment agency in Kenya dedicated in promoting people's lives with employment opportunities.

Roles and Responsibilities.

✓ Greet HPG Kenya clients in a friendly and professional manner and set a positive office atmosphere

✓ Screen candidates by reviewing resumes and job applications, and performing phone screenings

✓ Sourcing and attracting candidates by using databases, social media etc

✓ Assess applicants’ relevant knowledge, skills, soft skills, experience to best suit open positions.

✓ Promoting HPG Kenya's reputation and attractiveness as a good employment opportunity.

✓ Assists with the interview process and ensure a comfortable interviewing environment.

✓ Attends and participates in college job fairs and recruiting sessions.

✓ Answer the phone, take messages, and redirect calls to appropriate offices.

✓ Organize and maintain files and records; update when necessary

✓ Create and maintain updated documents and spreadsheets

✓ Oversee sorting and distribution of incoming mail

✓ Prepare outgoing mail (envelopes, packages, etc.)

✓ Operate office equipment, such as photocopier, printers, etc.

✓ Organize bookkeeping and issue invoices/checks

✓ Record meeting minutes and dictations

✓ Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

✓ Answer questions and address complaints

✓ Update calendars and Schedule and confirm appointments, meetings, and events.

✓ Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

✓ Create client database

✓ Handle clients’ accounts

✓ Coordinate clients’ service

✓ Collect detail information while client’s registration

✓ Create a client’s account with the HPG Kenya system.

✓ Determine the type of client (fresh/repeat) by checking the database.

✓ Maintain the client’s account with the HPG Kenya system.

✓ Prepare the client’s bill.

✓ Collect the balance amount of client bills.

✓ Generate reports

✓ Sell HPG Kenya services

Required Skills/Abilities:

✓ Excellent verbal and written communication skills.

✓ Excellent interpersonal skills with good negotiation tactics.

✓ Ability to create and implement sourcing strategies for recruitment for a variety of roles.

✓ Proactive and independent with the ability to take initiative.

✓ Excellent time management skills with a proven ability to meet deadlines.

✓ Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.

✓ Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.

✓ Proficient with Microsoft Office Suite or related software.

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