Front Office Supervisor

Your experience and skills include:

• Diploma in Hotel Management, University Degree preferable
  
• Previous experience in Front Office supervisory role preferably in a luxurious property
  
• Guest service skills, good communication skills, and memorization skills.
  
• Computer knowledge and system proficiency in packages
  
• Good written and spoken German and English. French an advantage
  
• Sales and motivation skills, negotiation skills
  
• Knowledge of MS Office and Opera Cloud an advantage
  
• Enjoy training and developing your team
  
• Strong guest and service orientation
  
• Ability to work in a team and good leadership skills
  

Your experience and skills include:

• Diploma in Hotel Management, University Degree preferable
  
• Previous experience in Front Office supervisory role preferably in a luxurious property
  
• Guest service skills, good communication skills, and memorization skills.
  
• Computer knowledge and system proficiency in packages
  
• Good written and spoken German and English. French an advantage
  
• Sales and motivation skills, negotiation skills
  
• Knowledge of MS Office and Opera Cloud an advantage
  
• Enjoy training and developing your team
  
• Strong guest and service orientation
  
• Ability to work in a team and good leadership skills
  

• You will be the first point of contact for the front office team and guests, you will be tasked to make memorable experiences for the guests
  
• Maintain current and correct posting of all guest charges
  
• Be knowledgeable regarding all guestrooms and suites
  
• Complete each Front Desk procedure accurately and consistently
  
• Be familiar with daily events, times and locations within the hotel
  
• Create a team that works together with trust and takes responsibility to meet the goals of the department / Hotel
  
• Anticipates guests' needs and takes them into consideration
  
• Updates dashboard charts for revenue, occupancy rates, average room rate, activity forecasts and headcount planning
  
• Collaborate with other departments to ensure proper planning