Closing: Mar 24, 2023
This position has expiredPublished: Mar 13, 2023 (13 days ago)
Job Requirements
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Job Summary
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Knowledge, experience and qualifications required:
- Bachelor’s Degree in a business related field.
- 2-4 years’ experience in similar position.
- Relevant professional qualifications e.g. CPA (K).
Technical/ Functional competencies:
- Knowledge of pension administration industry and concepts.
- Knowledge of Retirement Benefits Authority (RBAs) regulatory requirements.
Leadership category responsibility framework (Core Competencies):Emerging Leaders in Britam need to:
- Plan, direct and apply efficiencies and resources in order to optimize output and profitability against time, cost and team targets.
- Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
- Ensure that department priorities are adhered to and effectively communicated.
- Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
- Embody a high performance, proactive culture.
- Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimize operational effectiveness.
- Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
- Effectively set and monitor priorities and objectives for more junior staff.
- Understand and communicate objectives in relation to the larger organizational impact.
- Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
- Appropriately model the company values while setting the pace and energy for delivering.
- Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
- Provide access to accurate and consistent information and services across all channels.
- Ensure a seamless experience for clients.
- Improve service delivery for clients.
- Engage in continuous brand building to become the trusted partners to clients.
Responsibilities
Knowledge, experience and qualifications required:
- Bachelor’s Degree in a business related field.
- 2-4 years’ experience in similar position.
- Relevant professional qualifications e.g. CPA (K).
Technical/ Functional competencies:
- Knowledge of pension administration industry and concepts.
- Knowledge of Retirement Benefits Authority (RBAs) regulatory requirements.
Leadership category responsibility framework (Core Competencies):Emerging Leaders in Britam need to:
- Plan, direct and apply efficiencies and resources in order to optimize output and profitability against time, cost and team targets.
- Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
- Ensure that department priorities are adhered to and effectively communicated.
- Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
- Embody a high performance, proactive culture.
- Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimize operational effectiveness.
- Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
- Effectively set and monitor priorities and objectives for more junior staff.
- Understand and communicate objectives in relation to the larger organizational impact.
- Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
- Appropriately model the company values while setting the pace and energy for delivering.
- Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
- Provide access to accurate and consistent information and services across all channels.
- Ensure a seamless experience for clients.
- Improve service delivery for clients.
- Engage in continuous brand building to become the trusted partners to clients.
- Carry out regular Pension account reconciliations and follow up on all unidentified funds in the Account.
- Ensure compliance of the pension schemes in line with both statutory and company policies.
- Ensure on boarding of new clients and sponsors within stipulated timelines and as per the company compliance requirements.
- Facilitate continuous data clean-up of clients’ personal information.
- Present audited scheme accounts during clients’ Board of Trustee meetings / AGM.
- Assist in the preparation of Deposit Administration monthly valuation data.
- Assist in preparation and filing of Scheme Financial Statements.
- Prepare and file income tax returns and RBA levies within the stipulated deadlines.
- Maintain and manage the integrity of all scheme transactions, documentary support and maintenance of scheme fund statements.
- File scheme Returns of Contributions and investment returns with the Retirement Benefits Authority within stipulated deadlines.
- Ensure contributions are booked into the system as and when they are remitted.
- Assist in the preparation of weekly revenue reports and monthly overall pension reports.
- Deliver good customer service by responding swiftly to queries and concerns from clients.
- Delegated Authority: As per the approved Delegated Authority Matrix.

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