More than 100,000 people have found their dream job through Fuzu.

CLOSED FOR APPLICATIONS

Head Of Liabilities

Closing: Jul 11, 2024

This position has expired

Published: Jul 8, 2024 (11 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

  • Drive a sustainable business model through a robust RBB strategy aligned to the organization’s objectives.
  • Full ownership of the Liabilities Revenue and B P&L and ensuring the business unit delivers to the agreed objectives.
  • To manage the liabilities product range for Retail and Business Banking customers, ensuring the business remains competitive while achieving its stated income targets.
  • To review, recommend and implement new product developments and enhancements to the existing product set.
  • Providing leadership and strategic direction to the Liabilities teams to ensure the team is developed and supported to deliver results.
  • Build relationships with internal service providers including Marketing, Communications, Technology and Operations and ensure that service level agreements are implemented and maintained where appropriate.
  • Ensure compliance to Bank controls, policy, service standards and procedures as laid down by the bank through a robust controls framework.

Role/person specification

Education

  • First business degree in commerce or banking
  • MBA is an added advantage.
  • Project Management qualification

Experience

  • At least 10 years’ experience in sales or product development in a Retail Banking environment.
  • 5 years’ people management experience
  • P & L Management

Knowledge and Skills

  • A comprehensive knowledge of Absa RBB products and systems that support them.
  • A detailed understanding of product offerings in the wider financial services industry.
  • Demonstrate an understanding of global trends in banking and financial services including emerging developments in fintech and digital transformation of financial services.
  • Detailed knowledge of Absa RBB strategy and policies.
  • Detailed knowledge of consumer behavior, marketing techniques and evolving trends.
  • An understanding of customer segmentation theory and practice.
  • A detailed understanding of local industry advisory, regulatory, and professional bodies.
  • A good understanding of legislation related to financial services and channel delivery.

Technical Competencies

  • P & L Management
  • Project Management Skills
  • Assets & Liability Management
  • Strong Analytical & numerical Skills
  • Business case development
  • Product design and development
  • Risk Management

Behavioral Competencies

  • Stakeholder management and influencing
  • People Management Skills
  • Collaboration
  • Leading change

Cognitive Competencies

  • Independent judgment & discretion
  • Entrepreneurial and commercial thinking


Responsibilities
  • Drive a sustainable business model through a robust RBB strategy aligned to the organization’s objectives.
  • Full ownership of the Liabilities Revenue and B P&L and ensuring the business unit delivers to the agreed objectives.
  • To manage the liabilities product range for Retail and Business Banking customers, ensuring the business remains competitive while achieving its stated income targets.
  • To review, recommend and implement new product developments and enhancements to the existing product set.
  • Providing leadership and strategic direction to the Liabilities teams to ensure the team is developed and supported to deliver results.
  • Build relationships with internal service providers including Marketing, Communications, Technology and Operations and ensure that service level agreements are implemented and maintained where appropriate.
  • Ensure compliance to Bank controls, policy, service standards and procedures as laid down by the bank through a robust controls framework.

Role/person specification

Education

  • First business degree in commerce or banking
  • MBA is an added advantage.
  • Project Management qualification

Experience

  • At least 10 years’ experience in sales or product development in a Retail Banking environment.
  • 5 years’ people management experience
  • P & L Management

Knowledge and Skills

  • A comprehensive knowledge of Absa RBB products and systems that support them.
  • A detailed understanding of product offerings in the wider financial services industry.
  • Demonstrate an understanding of global trends in banking and financial services including emerging developments in fintech and digital transformation of financial services.
  • Detailed knowledge of Absa RBB strategy and policies.
  • Detailed knowledge of consumer behavior, marketing techniques and evolving trends.
  • An understanding of customer segmentation theory and practice.
  • A detailed understanding of local industry advisory, regulatory, and professional bodies.
  • A good understanding of legislation related to financial services and channel delivery.

Technical Competencies

  • P & L Management
  • Project Management Skills
  • Assets & Liability Management
  • Strong Analytical & numerical Skills
  • Business case development
  • Product design and development
  • Risk Management

Behavioral Competencies

  • Stakeholder management and influencing
  • People Management Skills
  • Collaboration
  • Leading change

Cognitive Competencies

  • Independent judgment & discretion
  • Entrepreneurial and commercial thinking


Team Leadership 30%

  • Create and foster a positive, empowering team and work environment with open communication, individual ownership, personal initiative, timely resolution of conflicts and compliance of company standards.
  • Provide thought leadership to the team and drive a culture of transformation and innovation by encouraging knowledge sharing, best practices in product development and new ways of doing things.
  • Embed a high-performance culture with direct reports and their teams by providing regular feedback, coaching to ensure their maximum potential is achieved.
  • Act as an escalation point for all issues emanating from the team.
  • Provide people management support to colleagues within the team across the entire employee life cycle including on-boarding, performance management, discipline, talent management, career development, reward, recognition etc.
  • Drive proactive application of Absa values both personally and throughout the team.

Product Oversight 30%

  • Ensure Liability Revenue income targets are met for RBB products through leading and evolving the liability product pricing strategy.
  • Stay abreast of industry trends, role players and opportunities and challenges to ensure that the RBB liability business is well positioned to provide competitive and industry leading product and services.
  • Build and maintain effective relationships and networks within the industry forums and use the opportunity to demonstrate thought leadership and share best practices.
  • Identifying opportunities for new product development and enhancements
  • Contribute ideas for alternative RBB product strategies to manage the Liability Book.
  • Continuously review the local basis for customer segmentation and recommend suitable product activity to target and sustain viable and profitable segments in line with the stated RBB strategy in country.
  • Monitor and provide feedback to RBB Management on local competitor product activity and pricing.
  • Interact with the Head of Direct Sales, Proposition Heads and Regional Managers in the Branch network to provide input into sales strategies.
  • Provide direction and input to the Marketing & Corporate Relations (MCR) team during the development of product-specific campaigns.
  • Build relationships with internal service providers and stakeholders including Marketing & Corporate Relations (MCR) and Operations & Technology etc. and ensure that service level agreements are implemented and maintained where appropriate.
  • Proactively contribute to the digitization agenda and relevant transformation initiatives

Drive Business Performance 30%

  • Provide clear direction to the liabilities team on the RBB objectives, translating and prioritizing into business performance measures at team and individual level.
  • Agree targets and take accountability for the overall achievement of performance objectives for the team in terms of:
    • Brand, product, and business proposition
    • Customer experience
    • Cost performance
    • Product risk and rigour management
    • Budget accountability
  • For areas managed by this role, implement performance controls to proactively measure achievement against strategic targets and address changes or non-performance.

Governance Control 10%

  • Review monthly tariff reports prepared by the Product Managers with particular focus on errors and deviations. Ensure action plans are implemented to address such issues.
  • Review notices for submission to local government, regulators, and customers prior to their distribution.
  • Liaise with the COO areas on any major processing issues directly linked with the product design or the channels through which the products are distributed.
  • Ensure that the team complies with all Absa policies and procedures.
  • Ensure that team members abide by required project governance standards for implementation of new products or launch of new distribution channels.


Applications submitted via Fuzu have 32% higher chance of getting shortlisted.

Don’t miss your chance to work at Absa Group Ltd. Enter your email to start your application now