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Head Of Underwriting & Operations

Closing: Jan 27, 2023

This position has expired

Published: Jan 24, 2023 (7 days ago)

Job Requirements

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Work experience:

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Job Summary

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The role includes administration of bank schemes: onboarding, retention, premium collection, and premium/income reconciliation and ensuring effective service delivery. This role is additionally tasked with acquisition of new schemes

Job Specifications

Academic Qualifications:

  • University degree ( Preference given to a Business related degree or B.Com Insurance)
  • Master’s degree in business management (as an added advantage)

Professional Qualifications:

  • Diploma in Insurance Management and/or other insurance qualifications
  • Member of a professional insurance body i.e. Associate of the Chartered Insurance Institute, Insurance Institute of Kenya, etc

Work Experience:

  • Minimum of 10 years’ experience in operations for life and general insurance with at least 5 years’ experience in a senior management role leading in underwriting & claims


Responsibilities

The role includes administration of bank schemes: onboarding, retention, premium collection, and premium/income reconciliation and ensuring effective service delivery. This role is additionally tasked with acquisition of new schemes

Job Specifications

Academic Qualifications:

  • University degree ( Preference given to a Business related degree or B.Com Insurance)
  • Master’s degree in business management (as an added advantage)

Professional Qualifications:

  • Diploma in Insurance Management and/or other insurance qualifications
  • Member of a professional insurance body i.e. Associate of the Chartered Insurance Institute, Insurance Institute of Kenya, etc

Work Experience:

  • Minimum of 10 years’ experience in operations for life and general insurance with at least 5 years’ experience in a senior management role leading in underwriting & claims


 To develop and lead the implementation of the Insurance Operations and underwriting strategy in line with the overall Bancassurance Strategy

 Define, implement and maintain appropriate operations frameworks standards and principles across the business to maximize synergy, sharing of best practice and commercial benefit


 Provide leadership in the design of all the Company’s processes and procedures to ensure that there is an effective process management framework that focuses on the customer, and addresses the risks that are inherent in the business.


 Manage all underwriting and operations functions for both internal and external customers; to ensure correct pricing & appropriateness in adherence to NCBA bancassurance policies.


 Provide technical inputs for all insurance contracts with underwriters and ensure bancassurance to Underwriter production reconciliations through the declaration process.


 Provide overall supervision, mentorship, performance management and development of staff in the Underwriting and operations unit.


 Development of products in conjunction with the users/ customers and underwriters ensuring that the risks are adequately covered and that bancassurance is sufficiently positioned to earn from the revenue generated from the product sales.


 Ensure process improvement through the development and review of new/current processes, procedures and deployment of new technology that improves the efficiency of Insurance operations and/or the company as a whole.


 Ensure compliance with company policies, procedures, regulatory requirements and risk management for all claims operations under their management.



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