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Head, Technical Program Management

Closing: Jan 15, 2023

This position has expired

Published: Jan 5, 2023 (25 days ago)

Job Requirements

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Work experience:

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Job Summary

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This role is designed to ensure programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment. The leader communicates openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively. The role holder will manage a team of Technical Program/Project Managers who use multiple delivery frameworks to deliver critical, customer facing, enterprise software development projects to production systems. Leads efforts to improve processes, making our teams highly productive and also champions the adoption of innovative practices. Foster collaboration across regional digital business, providing sound analysis and change leadership. Building and maintaining strong internal customer relationships with Business Partners, internal staff and system integrators to ensure delivery of quality products in alignment with digital business strategy and requirements across the enterprise.

Ideal Job Specifications

Academic:

  • At least an undergraduate degree or its equivalent in commercial financial or quantitative discipline.

Professional:

  • Professional qualification in Project Management e.g. Prince II. And/or PMP

Desired work experience:

  • Preferably a minimum of 5 years of relevant professional experience in highly automated environment, including at least 3 years in Business Analysis and/or Project Management related areas.
  • Experience with business analysis and/or project management and reporting.
  • Stakeholder management with multi-functional objectives/goals.
  • Experience with office automation tools.


Responsibilities

This role is designed to ensure programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment. The leader communicates openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively. The role holder will manage a team of Technical Program/Project Managers who use multiple delivery frameworks to deliver critical, customer facing, enterprise software development projects to production systems. Leads efforts to improve processes, making our teams highly productive and also champions the adoption of innovative practices. Foster collaboration across regional digital business, providing sound analysis and change leadership. Building and maintaining strong internal customer relationships with Business Partners, internal staff and system integrators to ensure delivery of quality products in alignment with digital business strategy and requirements across the enterprise.

Ideal Job Specifications

Academic:

  • At least an undergraduate degree or its equivalent in commercial financial or quantitative discipline.

Professional:

  • Professional qualification in Project Management e.g. Prince II. And/or PMP

Desired work experience:

  • Preferably a minimum of 5 years of relevant professional experience in highly automated environment, including at least 3 years in Business Analysis and/or Project Management related areas.
  • Experience with business analysis and/or project management and reporting.
  • Stakeholder management with multi-functional objectives/goals.
  • Experience with office automation tools.


Key Result Areas

Leadership/ Supervisory Role 20%

  • Leading a diverse team of internal consultants/program managers; Primary responsibility is positioning the team as the top of mind partner for all large-scale change in NCBA Group
  • Partnering with Executive leadership to execute strategic change across NCBA Group
  • Hiring and developing the talent necessary to execute the Internal Consulting Group’s vision
  • Developing the Internal Consulting Group’s vision, strategy and working protocol to be applied by the team in their internal and external engagements
  • Serving as a coach and mentor to the Internal Consulting team to drive the day to day execution

Project Management 40% 

  • Developing consulting services capabilities and transformational program management capabilities that drive strategic change across NCBA Group
  • Accountable for the design, delivery, and quality of programs and solutions across the Group
  • Driving and ensuring performance of strategic programs by providing program delivery, program office, consultancy and transformation expertise
  • Monitoring the progress and raising the bar for the internal consulting team to deliver unique solutions
  • Converting existing project/product issues into solutions, implementing the necessary changes, and overseeing projects/programs from beginning to end
  • Updating the executive leadership on the status of their respective projects /programs

Collaboration 20% 

  • Assisting different departments in advancing their key projects promptly and efficiently
  • Imparting knowledge on consumer needs to the product development teams with a view to influence product strategies
  • Working with top management across the business to drive organizational change and commercial excellence
  • Working with the internal consulting team to develop solutions and recommendations for management across the business

Analytics 20% 

  • Identifying gaps and providing practical solutions to business issues through engagement with relevant stakeholders, reviewing business processes, reviewing research material and other relevant
  • information sources
  • Preparing reports and recommendations for senior management, project management, and stakeholders
  • Developing appropriate portfolio metrics and reporting to track performance across programs and engagements.


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