Hotel Manager

Key Qualifications

• Degree or Diploma in Business Management or any other related field.
  
• Minimum 3 years of relevant work experience.
  
• MS Office Suite proficiency in use
  

Competencies and Skills

• Excellent revenue management skills.
  
• Exceptional communication and interpersonal skills
  
• Excellent relationship management skills.
  
• Ability to work well under pressure and under minimum supervision.
  
• High conflict resolution skills.
  
• High Integrity
  

Method of Application

Key Qualifications

• Degree or Diploma in Business Management or any other related field.
  
• Minimum 3 years of relevant work experience.
  
• MS Office Suite proficiency in use
  

Competencies and Skills

• Excellent revenue management skills.
  
• Exceptional communication and interpersonal skills
  
• Excellent relationship management skills.
  
• Ability to work well under pressure and under minimum supervision.
  
• High conflict resolution skills.
  
• High Integrity
  

Method of Application

• Fully responsible for all aspects of running the hotel, working with department heads, suppliers and stakeholders
  
• Will assist in staffing, hiring, scheduling of staff in all departments etc
  
• Ensure the hotel premises are in operative condition having met all safety regulations, health, legal and licensing requirements
  
• Conduct regular operations team meetings to discuss Hotel matters, sales targets, guest experience feedback, restaurant feedback and any staff issues
  
• Work with the purchasing officer to establish a vendor's database which includes vendor details, pre-qualification criteria, comparative price lists, contracts and periodic assessment evaluations
  
• Oversee all hotel projects and Liase with contractors for their timely completion
  
• Oversee preparation of required financial reports, budgets and revenue forecasts.
  
• Responsible for new business initiatives.
  
• Oversee financial planning and analysis
  
• Monitor and motivate staff with constructive communication in a positive work environment and a shared vision of targets and career progression
  
• Being attentive to guests’ needs and wishes, taking opportunities to optimize the guest experience.
  
• ·Address complaints with a personal touch to restore customer satisfaction.
  
• Meeting and greeting guests with a warm welcome
  
• Manage the hotel’s online presence and generate an online buzz through special offers and promotions.
  
• Invest effort in employee engagement and retention.
  
• Prepare various Hotel Management Reports for the Director.
  
• Any other duties that may be assigned from time to time.