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Key Accounts Manager - Modern Trade

Closing: Nov 25, 2022

This position has expired

Published: Nov 21, 2022 (17 days ago)

Job Requirements

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Job Summary

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QUALIFICATIONS

·       Bachelor’s Degree in Business Management, Sales and Marketing or equivalent

·       Proven experience as key account manager

·       Experience in sales and providing solutions based on customer needs

·       Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

·       Excellent organizational skills

·       Ability in problem-solving and negotiation

·       Good communication and reporting skills, good negotiation skills, self-driven and result


Responsibilities

QUALIFICATIONS

·       Bachelor’s Degree in Business Management, Sales and Marketing or equivalent

·       Proven experience as key account manager

·       Experience in sales and providing solutions based on customer needs

·       Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

·       Excellent organizational skills

·       Ability in problem-solving and negotiation

·       Good communication and reporting skills, good negotiation skills, self-driven and result


DUTIES AND RESPONSIBILITIES

·       Oversee the relationships of the company with its most important clients and responsible for obtaining and maintaining long term key customers by comprehending their requirements.

·       The ideal candidate will be apt in building strong relationships with strategic customers

·       You will be able to identify needs and requirements to promote the company’s solutions and achieve mutual satisfaction

·       Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

·       Acquire a thorough understanding of key customer needs and requirements

·       Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

·       Ensure the correct products and services are delivered to customers in a timely manner

·       Serve as the link of communication between key customers and internal teams

·       Resolve any issues and problems faced by customers and deal with complaints to

maintain trust

·       Play an integral part in generating new sales that will turn into long-lasting relationships

·       Prepare regular reports of progress and forecasts to internal and external

stakeholders using key account metrics

·       Developing a solid and trusting relationship between major key clients and company

·       Resolving key client issues and complaints

·       Developing a complete understanding of key account needs

·       Anticipating key account changes and improvements

·       Managing communications between key clients and internal teams

·       Strategic planning to improve client results

·       Negotiating contracts with the client and establishing a timeline of performance

·       Expanding relationships and bringing in new clients

 


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