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M - Pesa Africa - Principal Digital Manager

Closing: Aug 19, 2022

11 days remaining

Published: Aug 5, 2022 (3 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Apply if you have:

  • Over 8 years of professional experience with at least 5 years of digital product management at a fintech, bank or other relevant digital business
  • Strong knowledge of mobile money, fintech and financial services
  • Bachelor’s degree required, a Master’s degree in a related field preferred
  • Certification in Scaled Agile Framework
  • Contagious passion for, and commitment to driving mobile money growth and innovation
  • Willingness to travel frequently


Responsibilities

Apply if you have:

  • Over 8 years of professional experience with at least 5 years of digital product management at a fintech, bank or other relevant digital business
  • Strong knowledge of mobile money, fintech and financial services
  • Bachelor’s degree required, a Master’s degree in a related field preferred
  • Certification in Scaled Agile Framework
  • Contagious passion for, and commitment to driving mobile money growth and innovation
  • Willingness to travel frequently


Champion App Product Strategy & Execution:

  • Own the vision for the consumer fintech app across 7 Markets;
  • Lead 80+ people across Engineering, UX and Product to achieve product delivery;
  • Drive the roadmap, incorporate industry and customer research to create a transformative product;
  • Be a customer advocate, drive superior customer experience via UI/UX,  define customer journeys based on customer need, define acceptance criteria for every customer journey;
  • Master product backlog: prioritize for business impact and superior customer experience;
  • Rally product creation colleagues to drive timely results – developers, business analysts, architects, delivery managers, operations support, etc.

Spearhead Partnerships to Drive Innovation:

  • Define partnership strategy for the app including on loyalty and rewards to drive engagement;
  • Drive business development with relevant 3rd parties, negotiate key commercial and product terms and support legal on contracting across 7 markets.

Build "trusted advisor" relationship with business leaders across M-Pesa markets

  • Co-develop launch and go to market plans with local product managers to drive uptake and engagement;
  • Offer strategic support on the digital strategy and business case;
  • Drive commercial rationalisation of the service roadmaps balancing requirements from multiple markets.

Competencies and Behaviours you require for the role

  • Strong knowledge of mobile money, fintech and financial services;
  • Experience with emerging market consumers, and multicultural sensitivity;
  • Keen understanding of digital product lifecycle & software/mobile development;
  • Experience with Agile/Lean management;
  • Analytical bent of mind, structured thinker with strong business acumen;
  • Results-driven self-starter;
  • Solid influencing and negotiation skills.


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