M - Pesa Africa – Public Relations & Communications Manager

Job Qualifications:

• Bachelor’s degree in Marketing or related field; Master’s Degree preferred
  
• Over 7 years of relevant experience, at least 3 of which must have been in Management, preferably in a Communications company
  
• Success in Crisis Communication and Online Brand Reputation management 
  
• Strategic development of Executive Communications
  
• Content Management
  

Job Qualifications:

• Bachelor’s degree in Marketing or related field; Master’s Degree preferred
  
• Over 7 years of relevant experience, at least 3 of which must have been in Management, preferably in a Communications company
  
• Success in Crisis Communication and Online Brand Reputation management 
  
• Strategic development of Executive Communications
  
• Content Management
  

• Develop a PR strategy and lead day to day communication against the strategy for M-PESA Africa and Safaricom's M-Pesa;
  
• Develop and implement an external communication strategy for M-PESA Africa;
  
• Advise on best practices, identifying key priorities, balancing stakeholder expectations and needs with resources available to deliver effective PR strategy communications;
  
• Refine core messaging to ensure organizational consistency in all aspects of communication including development, organizing and educating staff members, in addition to developing an executive messaging guidebook;
  
• Work towards building a positive company image with all internal audiences and externally via channels such as LinkedIn, the MPA Website and Social Media;
  
• Work with the Safaricom's PR team to support and enhance communication strategies for Safaricom M-Pesa, including crisis communication, digital strategies and TV, radio and newspaper communication strategies;
  
• Work together with the M-Pesa Africa's Brand team on internal and external communication strategies including brand awareness and amplification;
  
• Proactively develop and provide strategic thought leadership for both internal and external audiences in the areas of; Digital assets, Social media, Crisis communications, and Internal / external corporate publications;
  
• Develop and implement a strategic online reputation management plan for the brand to give the company a respected, consistent and well projected voice in the online community;
  
• Optimize and standardize processes to drive maximum value from online engagement and implement new technology enchantments;
  
• Analyze communication effectiveness and revise the appropriately planned communication strategies;
  
• Proactively provide communication program results to the clients and make use of metrics to inform further communication projects.