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Officer – Debt Recovery

Closing: Sep 17, 2022

This position has expired

Published: Sep 15, 2022 (22 days ago)

Job Requirements

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Job Summary

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PERSON SPECIFICATIONS

  • Bachelor’s Degree in Commerce, Finance, Economics, Mathematics, or other quantitative or science degree in related fields;
  • Proven track record of consistently meeting set targets.
  • Agility, versatility, passion, and commitment to quality service delivery.
  • Knowledge in legislation relating to lending and lending portfolio management.
  • Have at least 2 years’ experience in a credit recoveries role.
  • Excellent knowledge of data analysis and Microsoft Excel Skills will be an added advantage.


Responsibilities

PERSON SPECIFICATIONS

  • Bachelor’s Degree in Commerce, Finance, Economics, Mathematics, or other quantitative or science degree in related fields;
  • Proven track record of consistently meeting set targets.
  • Agility, versatility, passion, and commitment to quality service delivery.
  • Knowledge in legislation relating to lending and lending portfolio management.
  • Have at least 2 years’ experience in a credit recoveries role.
  • Excellent knowledge of data analysis and Microsoft Excel Skills will be an added advantage.


  • Monitoring , collecting and managing problem account portfolio within all customer segments and returning the accounts to performing status, reducing slippage into NPL and/or recover entire outstanding accounts as well as fulfilling any other duty assigned by the Senior Manager – Debt Recovery all towards contributing to improving the Bank’s credit risk profile and asset quality.
  • Demanding and enforcing repayment of the assigned problem accounts.
  • Collecting and writing back to profit and loss from assigned accounts within set targets
  • Monitoring arrangements for payments from problem account holders.
  • Attending public auctions as Credit Bank’s representative.
  • Liaising with Legal Department on recovery litigations and where legal interpretations are required.
  • Conducting detailed negotiations with customers, obtaining  commitment to implement appropriate strategies and actions to cure accounts as well as collect overdue payments.
  • Analyzing and recommending for approval turnaround/cure propositions, strategies and actions demonstrating well thought out judgement.
  • Managing customer relationships where turn around strategies have been activated to ensure cure of accounts as well as managing  the Banks credit risk exposure.
  • Proactively managing relationships with key stakeholders, internal and external including service providers, potential off takers of assets held as collateral, etc.
  • Representing the Bank in lenders meetings for syndicated or problem accounts.
  • Preparing and submitting required reports to the BCC, NPA & CRMC Committees in a timely manner and working on provisions.
  • Preparing and submitting regular and adhoc problem account reports as required.
  • Maintaining proper Debt Recovery documentation. Ensuring timely issue of relevant notices to customers that form the debt recovery process, ensuring that all 90+ days past due files are properly maintained and have up to date file notes and ensuring data integrity for all 90+ days past due is maintained.
  • Ensuring data integrity & quality control of facilities is maintained.

Risk & Control Objectives

  • Processing the recovery of debts whilst ensuring compliance with local legal, regulatory requirements and the bank’s internal procedures.
  • Ensuring satisfactory Internal or External Audit Reports
  • Ensuring Impairment Management and MI Reporting is produced accurately.


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