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Payments Specialist

Closing: Nov 20, 2022

This position has expired

Published: Nov 7, 2022 (2 months ago)

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Job Summary

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Job Purpose Statement

To provide effective and efficient 3rd level user support, production management, incident management, change management, project management, patch management and application administration with respect to the banks payment systems and interfaces. The systems include SWIFT, K-printer, IPEN, Chequepoint, Amali, CHI, Credit-quest, Kollectpro, CRB, T24, SSP and ARCIB amongst others. This includes support for projects and changes carried out on any of these applications To advise Business teams on best architecture for deployment on Business Solutions with respect to the various Business Processes. In collaboration with external vendors, system experts and information security experts the Core Banking Specialist will schedule and direct activities to resolve mentioned systems issues and service problems in a timely and accurate fashion according to agreed SLA.

Ideal Job Specifications

  • Degree in Computer Science or relevant IT degree from a University with a reputable curriculum.
  • Oracle, Unix and core banking system knowledge
  • Proven experience in supporting a core banking application for at least three years
  • 3 years practical proven experience in support and troubleshooting of T24, web technology and programming in Info-basic.
  • Proven Experience in Jboss / Tomcat or IBM WAS Web Application Management
  • Proven experience in Core Banking or Applications systems development
  • Proven experience in systems analysis, design, implementation and support.
  • Proven knowledge of banking operations, operations in business units and business impact analysis.
  • Thorough knowledge of the Bank’s core systems.


Responsibilities

Job Purpose Statement

To provide effective and efficient 3rd level user support, production management, incident management, change management, project management, patch management and application administration with respect to the banks payment systems and interfaces. The systems include SWIFT, K-printer, IPEN, Chequepoint, Amali, CHI, Credit-quest, Kollectpro, CRB, T24, SSP and ARCIB amongst others. This includes support for projects and changes carried out on any of these applications To advise Business teams on best architecture for deployment on Business Solutions with respect to the various Business Processes. In collaboration with external vendors, system experts and information security experts the Core Banking Specialist will schedule and direct activities to resolve mentioned systems issues and service problems in a timely and accurate fashion according to agreed SLA.

Ideal Job Specifications

  • Degree in Computer Science or relevant IT degree from a University with a reputable curriculum.
  • Oracle, Unix and core banking system knowledge
  • Proven experience in supporting a core banking application for at least three years
  • 3 years practical proven experience in support and troubleshooting of T24, web technology and programming in Info-basic.
  • Proven Experience in Jboss / Tomcat or IBM WAS Web Application Management
  • Proven experience in Core Banking or Applications systems development
  • Proven experience in systems analysis, design, implementation and support.
  • Proven knowledge of banking operations, operations in business units and business impact analysis.
  • Thorough knowledge of the Bank’s core systems.


Application Development
Support the product ideation process, development lifecycle, and go to market efforts of proposals selected to move forward within the development lifecycle
Manage specific application quality assurance and help desk activities including the tracking of bug reports, change requests and ensuring their timely resolution
Incident / Problem Management
Resolve any incidents causing interruption of service in the quickest and most effective way possible according to defined SLA's.
Investigate the underlying causes of any real or potential anomalies in Core Banking system and define possible solutions to anomalies. Put forward requests for changes (RFC) needed to re-establish quality of service. Carry out post-implementation reviews (PIR) to ensure that the
changes have brought about the desired results without
causing side effects
ChangeManagement

Evaluate and plan for changes to managed application system and ensure established change management procedures and ensuring the quality and continuity of the service at all times
ConfigurationManagement

Controlling all elements of Core Systems infrastructure configuration with a sufficient level of detail and managing this information using the configuration database (CMDB).
Business ContinuityManagement

Flag areas having inadequate DR, work with IT Infrastructure and Manager Core Systems towards mitigating actions where applicable to enable business operations if BAU fails (specific to IT Core Systems). Test and Document Disaster Recovery Procedures


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