Quality Assurance Specialist

Knowledge, experience and qualifications required:

• Bachelor’s degree in Business, Computer Science, Operations or Quality Management.
  
• Project Quality Assurance qualifications. Licenses or certifications required by the position may include ISO 9000, PMP, PMI, CIA.
  
• Previous Experience (3 - 5 years) in Project Quality Assurance, preferably within financial institutions / environment(s).
  
• Qualification as auditor in accordance with the ISO 9001 standard or proven knowledge of ISO 9001 standards is a good to have.
  
• Problem Solving and root cause analysis (5Way, Pareto, Ishikawa, etc.)
  
• Experience in working within international and complex environment.
  

Required Skills/Abilities:

• Understanding of software development life cycle methodologies (particularly Agile).
  
• Ability to remain consistent and steadfast with tasks assigned.
  
• Proven work experience as a Quality Assurance Specialist or similar role.
  
• Working knowledge of tools, methods and concepts of quality assurance.
  
• Good communication skills, both verbal and written.
  
• Excellent data collection and analysis skills.
  
• Strong attention to detail.
  

Knowledge, experience and qualifications required:

• Bachelor’s degree in Business, Computer Science, Operations or Quality Management.
  
• Project Quality Assurance qualifications. Licenses or certifications required by the position may include ISO 9000, PMP, PMI, CIA.
  
• Previous Experience (3 - 5 years) in Project Quality Assurance, preferably within financial institutions / environment(s).
  
• Qualification as auditor in accordance with the ISO 9001 standard or proven knowledge of ISO 9001 standards is a good to have.
  
• Problem Solving and root cause analysis (5Way, Pareto, Ishikawa, etc.)
  
• Experience in working within international and complex environment.
  

Required Skills/Abilities:

• Understanding of software development life cycle methodologies (particularly Agile).
  
• Ability to remain consistent and steadfast with tasks assigned.
  
• Proven work experience as a Quality Assurance Specialist or similar role.
  
• Working knowledge of tools, methods and concepts of quality assurance.
  
• Good communication skills, both verbal and written.
  
• Excellent data collection and analysis skills.
  
• Strong attention to detail.
  

• Develops and maintains systems and products quality assurance policies, procedures, and QA success criterion, across the Britam Group.
  
• Ensures that QA/QC processes are in place, maintained throughout the IT systems implementation and software development life cycles and reviewed/revisited periodically to ensure all standard operating procedures reflect the most up-to-date, internationally accepted practices.
  
• Enforces compliance with evolving innovations, and supports responsiveness to new technologies as they become available.
  
• As a QA Project team member, will plan and oversee the QA activities.
  
• Evaluates and enforces the Test Strategy / Test Plan defining the QA approach, timeline, entry/exit criteria for all assigned projects.
  
• Actively contributes to project estimation and planning, risk assessment, contingency planning, tracking and management of progress, issues, risk and resources.
  
• Provides effective and timely communication of QA status, progress, issues and risks to the Project Manager.
  
• Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
  
• Manage compliance to Quality Assurance requirements and their flow down to the project Team.
  
• Formulates timely reports on QA status and documentation to track progress in assigned projects.
  
• Directs the activities of the QA analysts by providing technical and SME guidance, assistance and training.
  
• Identify training requirements with project teams. Conduct user training on QA i.e. policies, standards and best practices.
  
• Communicates quality standards and parameters to Project Team, Internal Audit team, product development team, IT and other appropriate staff.
  
• Responsible for QA team members achieving identified work quality and productivity measure determined by both QA Supervisor and QA Manager.
  
• Demonstrates subject matter expertise in all assigned projects and tasks.
  
• Make documentation of internal audits and quality assurance activities
  
• Analyze the data to find the areas for improvement.