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Recovery Associate

Closing: Jan 26, 2023

This position has expired

Published: Jan 20, 2023 (11 days ago)

Job Requirements

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Work experience:

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Job Summary

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Requirements:

  • Proven experience as recovery/debt collector

  • Experience in working with targets and tight deadlines

  • Knowledge of relevant legal requirements

  • Excellent communication and people skills

  • Apt in negotiating and persuading

  • Ability to be polite and compassionate without lacking confidence


Responsibilities

Requirements:

  • Proven experience as recovery/debt collector

  • Experience in working with targets and tight deadlines

  • Knowledge of relevant legal requirements

  • Excellent communication and people skills

  • Apt in negotiating and persuading

  • Ability to be polite and compassionate without lacking confidence


  • Keep track of assigned accounts to identify outstanding debts

  • Plan course of action to recover outstanding payments

  • Locate and contact debtors to inquire of their payment status

  • Negotiate payoff deadlines or payment plans

  • Handle questions or complaints

  • Investigate and resolve discrepancies

  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly

  • Alert superiors of debtors unwilling or unable to pay when necessary

  • Comply with requirements when legal action is unavoidable


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