Relationship Manager – Deposit Mobilization (Mombasa)

Key Responsibilities

• Develop and nurture strategic relationships with the clients to ensure that the Bank maximizes the Business potential/wallet size of the customer.
  

• Continually recommend improvements and adaptations to existing systems, processes, and structures to ensure the current and future viability of the relationships.
  

• Acquire new corporate, HNI and SME clients and continuous monitoring and nurturing of the relationships to ensure that clients are always satisfied with the Bank’s services and solutions.
  

• Develop and package winning value propositions targeting major relationships with huge potential for cheap deposits, quality assets, and substantial non-funded revenues.
  

• Identify key contacts and key business influencers within the clients’ business and foster a relationship to ensure cutting-edge information about the client’s business objectives, opportunities, and threats for proactive management.
  

• Develop an intimate understanding of the client’s industry and business; analyze their modus operandi, management practices, and market conditions affecting the long-term sustainability and viability of the business and sector.
  

• Introduce specialist skills on specific products and product mix at the appropriate time and level in order to create solutions that effectively satisfy client needs.
  

• Initiate and monitor customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
  

• Proactively monitor markets and pre-empt risks for both the Bank and the client with timely identification of potential problem accounts and formulating appropriate risk-mitigating strategies.
  

• Keep abreast of developments in the market; be aware of and target projects to be carried out by parastatals, government ministries a developmental agency to onboard the project accounts, the value chain accounts of the end beneficiaries, and related parties.
  

• Scope for an onboard collection business from cash-rich corporates with large collections volumes.
  

Job Requirements

• Minimum bachelor’s degree in a business-related field from a recognized university.
  

• Any professional qualification in Banking, Finance or Accounting.
  

• A minimum of 5 years experience as a Relationship Manager Liabilities, managing corporate and SME clients.
  

• Knowledge of various banks’ products and services.
  

• Excellent understanding of credit, business, and industry-associated risks profile of diverse industries.
  

• Knowledge of Islamic banking practice.
  

• Good knowledge of Sharia-compliant banking operational processes.