Closing: Feb 11, 202216 days remaining
Published: Jan 15, 2022 (11 days ago)
Selling of company products to potential and existing clients while meeting individual targets on a monthly basis.
Attending to walk-in customers and answering incoming customer calls regarding service questions and general client concerns.
Create market awareness for the company’s product
Identify sales prospects and follow up on new leads and referrals resulting from field activity
Enhancement of customer service, ensuring all customer queries/complaints are conclusively resolved within the required timeline.
Verification of the loan application files and counter checking to ensure that all supporting documentation attached is sufficient to process a loan.
Accurate and timely application of loans in the System.
Ensure debt collection and recovery procedures are followed to the latter in accordance with the company risk policies and procedures.
QUALIFICATIONS & SKILLS
- Degree or Diploma in Sales & Marketing/ business-related field
Minimum of 2-years experience working in customer service
Thorough knowledge of the auto logbook loan products and processing.
Able to meet set sales target within the time frame
Proficiency in the use of MS Word, Excel, email and experience with the Internet
Proven experience as front desk representative, agent, or relevant position
Knowledge of office management and basic bookkeeping