Closing: May 31, 20227 days remaining
Published: May 9, 2022 (15 days ago)
Improve general Postilion availability.
Responding to, resolving and closing tickets for maintenance tasks, change management and routine activities.
Completing timesheets or other required records that enable effective billing and costing.
Improve Postilion performance & throughput.
Administering a transaction switch in a PCI environment
Administering a transaction switch in a highly available environment
Administering the HSM (Futurex or Thales)
Loading of Postilion, operating system, and database patches
Perform standby activities.
Respond to and resolve incidents and problems timeously.
Prevent recurring incidents.
Ensure that correct monitoring levels are in place and actively monitored.
Identify and run proactive projects to improve the overall team.
Raise and log issues received via other channels in the primary task management tool e.g., Jira.
Manage the capacity of the Postilion systems.
Manage and implement the correct patches following the appropriate patch management.
Ensure that all events are effectively monitored & managed.
Provide accurate daily reports on project updates for all assigned projects.
Escalate project issues to senior engineers in a timely manner.
Acquire certifications in line with group policies i.e., Postilion, Base24, UP
Keep system documentation up to date and current, including all changes in accordance with company standards and baselines.
Update the operational run books for each system.
Capture changes simultaneously and with the correct level of detail in accordance with the company change policy and procedures.
Liaise with other partners (banks, telecommunication organizations etc) driving incidents until resolution (key is to be proactively reducing the time to repair to a minimum)
Communicating with users and general business with regards to incidents and problems
Finding innovative ways to improve the current ways of working.
General understanding of cryptography and security
General understanding of Electronic Funds Transfer mechanisms
Accept responsibility for maintaining the security of all Information Assets entrusted to you.
Adhering to the acceptable use policy and what it prescribes as acceptable conduct.
Proficiency in using Structured Query Language is advantageous
Previous experience in the banking industry is advantageous
Prior Postilion experience is advantageous
Certification in Project Management is advantageous