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Senior Information Systems Officer

Closing: Aug 2, 2024

9 days remaining

Published: Jul 7, 2024 (18 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Education

  • Advanced university degree (Master's degree or equivalent) in computer science, information systems, mathematics, statistics, business administration, public administration or related area is required.
  • A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.  
  • Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Job - Specific Qualification

  • Additional certifications in Project Management Prince 2, Service Delivery ITIL, and/or Information Security Management CISM are desirable.    

Work Experience

  • A minimum of ten (10) years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.    
  • Experience in developing and overseeing institutional ICT systems at the international level is required.    
  • Experience in developing and implementing ICT strategies and governance frameworks, familiarity with Enterprise Resource Planning (ERP) systems, Information Security Management and risk mitigations, Enterprise Data Platform / Warehouse (EDP/W) and Customer Relationship Management (CRM) systems is desirable.    
  • Experience in the United Nations Common System organizations or similar international organization is desirable.    
  • Experience in data analytics or related area is desirable.


Responsibilities

Education

  • Advanced university degree (Master's degree or equivalent) in computer science, information systems, mathematics, statistics, business administration, public administration or related area is required.
  • A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.  
  • Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Job - Specific Qualification

  • Additional certifications in Project Management Prince 2, Service Delivery ITIL, and/or Information Security Management CISM are desirable.    

Work Experience

  • A minimum of ten (10) years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.    
  • Experience in developing and overseeing institutional ICT systems at the international level is required.    
  • Experience in developing and implementing ICT strategies and governance frameworks, familiarity with Enterprise Resource Planning (ERP) systems, Information Security Management and risk mitigations, Enterprise Data Platform / Warehouse (EDP/W) and Customer Relationship Management (CRM) systems is desirable.    
  • Experience in the United Nations Common System organizations or similar international organization is desirable.    
  • Experience in data analytics or related area is desirable.


Strategic Alignment and Leadership:  

  • Provide authoritative technical and policy advice to the senior management team and Information and Communications Technology (ICT) working groups on systems development and the implications of various alternatives, on business publications and other related issues;
  • Identify and plan for future needs;
  • Develop and disseminate best practices;
  • Conceptualize, develop strategies for and oversee the design and implementation of UNEP- wide Information and Communications Technology (ICT) initiatives in accordance with the Organization's approved Digital Governance Process and in line with UNEP’s Digital Transformation strategy in the areas of ICT DevOps, information management, resource management, infrastructure management and data engineering advanced analytics;  
  • Prepare and monitor the budget, work programme and spending plan for UNEP-wide ICT initiatives;
  • Develop and maintain innovative solutions to resolve problems that impact a critical area of the organization's work; Support UNEP’s Digital Transformation subprogramme with regards to infrastructure and platform management needs, and any other requirements that may arise, subject to resource capacity and organizational priorities;
  • Act as the Chair to the UNEP-wide ICT Solutions Group within the overall UNEP Digital Governance Process, in close collaboration with the Office of the Chief Digital Officer.  

ICT Oversight and Cybersecurity:

  • Ensure the development of standards, procedures and practices to ensure a stable and effective ICT environment, including the development and monitoring of performance measures;
  • Oversee the organization's Information Security Management and ensure Cybersecurity compliance with UN Secretariat and International Standards;
  • Devise policies and solutions designed to protect against threats to confidentiality, integrity, and availability of the Agency's data/information, communications, systems, and other digital assets;
  • Ensure that projects meet established time and cost parameters and standards of technical quality, as well as reflecting user needs and minimizing duplication of functionality across the organization.  

Leadership and Coordination of Projects and Services:

  • Responsible for outsourcing and establishing Service Level Agreements (SLA) with appropriate service providers.
  • Lead and direct UNEP's corporate team of information systems officers information / programme management officers, and assistants as well engage the ICT focal points both in Headquarters, Offices Away from Headquarters (OAHs), and in the UNEP Multilateral Environment Agreement (MEA) secretariats in the implementation of UNEP-wide ICT initiatives; oversee activities for the ICC section; plan and allocate work assignments; coach, mentor and evaluate staff; participate in recruitment and selection of new staff. Manage and oversee multiple, concurrent and often disparate tasks for ICT projects that often involve innovative applications, dissimilar systems, data, advanced analytics, as well as databases and highly complex system integration and linkages, with internal and external stakeholders.  

Coordination with the UN bodies:

  • Liaise and coordinate with the UN HQ ICT office (OICT) to ensure UNEP's requirements are considered within the UN secretariat ICT strategy and UNEP's compliance with global Secretariat ICT initiatives when possible.
  • Represent UNEP on various ICT committees with the United Nations setting, such as UN Digital Technology Network (DTN) and various working groups established under the DTN.   Leads team members efforts to collect and analyze data and provides insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting. Ensures that everyone can discover, access, integrate and share the data they need.  
  • Perform other related duties as assigned.

Competencies

  • PROFESSIONALISM: Comprehensive knowledge of UN ICT policies, procedures and operations; Broad knowledge of all aspects of complex, global IT system design, development, implementation and management. Familiarity with UNEP's business operations and systems, such as the linkages between UNEP’s home grown local systems and the UN-wide enterprise systems such as the various Umoja modules (IPMR, SSA, BI, IP, FI, etc), Inspira, and the UN Partner Portal is desirable. Ability to develop and oversee large centralized or decentralized institutional systems; Knowledge and experience in a range of computer languages and development paradigms; Conceptual and strategic analytical capacity. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Ability to integrate knowledge with broader strategic, policy and operational objectives. Ability to improve processes and approaches; Strong negotiating skills and ability to influence others to reach agreement on difficult issues; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.  
  • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.  
  • LEADERSHIP: Serves as a role model that other people want to follow: Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvements; does not accept the status quo; Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; Demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.  
  • VISION: Identifies strategic issues, opportunities and risks; Clearly communicates links between the Organization's strategy and the work unit's goals; Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; Conveys enthusiasm about future possibilities.


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