Closing: Jan 20, 2023
This position has expiredPublished: Jan 17, 2023 (18 days ago)
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Job Summary
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Key Competencies and Attributes
- Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
- Goal focused and able to spot business opportunities.
- Builds networks and maintains strong relationships.
- Has passion and drive to achieve results under difficult circumstances
- Pleasant and able to relate well in diverse social set ups and teams
- Upholds high standard of Professionalism, integrity and respect for others
- Drives high performance in teams.
- Ability to develop productive working relationships and achieve results with deadlines.
Qualifications:
- Bachelor’s degree in Commerce/Business related field.
- Master’s Degree or Professional qualification in Banking or related field is a plus.
- Comprehensive understanding of the Micro Banking market, external environment, and sector.
- Strong presentation skill set
- Good analytical skills
- Highly effective communication and collaboration skills
- High level of cooperation with others and is responsive to the bank’s and team’s needs.
- Have a minimum of 5 years working in the Banking Industry; 2 of which must be in a management position.
Responsibilities
Key Competencies and Attributes
- Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
- Goal focused and able to spot business opportunities.
- Builds networks and maintains strong relationships.
- Has passion and drive to achieve results under difficult circumstances
- Pleasant and able to relate well in diverse social set ups and teams
- Upholds high standard of Professionalism, integrity and respect for others
- Drives high performance in teams.
- Ability to develop productive working relationships and achieve results with deadlines.
Qualifications:
- Bachelor’s degree in Commerce/Business related field.
- Master’s Degree or Professional qualification in Banking or related field is a plus.
- Comprehensive understanding of the Micro Banking market, external environment, and sector.
- Strong presentation skill set
- Good analytical skills
- Highly effective communication and collaboration skills
- High level of cooperation with others and is responsive to the bank’s and team’s needs.
- Have a minimum of 5 years working in the Banking Industry; 2 of which must be in a management position.
- Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
- Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
- Relationship building and management with strategic employers
- Signing of new MOU’s with strategic partners for FBL to offer packaged products to employees
- Ownership and follow through for resolution of customer issues from partner institutions
- Spearheading market penetration for consumer products
- Monitoring portfolio at risk for consumer facilities while providing leadership
- Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies procedures.
- Manage customer requests and transactions in compliance to FBL operational guidelines and procedures with zero tolerance to operational risk and frauds.
- Develops, Coaches, motivates and manages the performance of individuals and teams within Consumer Banking and across the department to achieve success in career and business goals
- Actively provides leadership by contributing to the collective Leadership Agenda and sharing business insights/ feedback to maximize the overall performance and wellbeing of the department
- Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
- Any other official duties that may be assigned to you from time to time by Management.

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