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Senior Manager - Liabilities Products

Closing: Nov 14, 2022

This position has expired

Published: Nov 9, 2022 (24 days ago)

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Job Summary

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The Senior Manager - Liabilities Products will be responsible for leading the liability Product development through envisioning, design, implementation and commercialization of re-imagined liability products and processes targeted at the individuals, business and corporate segments.

He/She will be expected to maximize the potential of the service adoption while also improving the product offering to expand new customer growth through insights gathered from customer data, proactively support the Branch network on transaction solutions and overseeing the roll-out of standardized client value propositions for the Retail Banking Segment by giving market inputs for the development, embedding and communicating the segment proposition through sales strategy and customer acquisition.

The job holder will be required to understand the needs of Retail Banking Customers, and work on tactical solutions, which are closely related with their needs, as well as on long-term ideas which can potentially generate more customers and increase business volumes while adhering to all regulations, statutes, standards, practices, and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to compliance requirements.

Minimum Qualifications, Knowledge and Experience

  • Bachelor’s degree in a business-related field from a recognized university
  • MBA is an added advantage.
  • 7 years of work experience, with 3+ years products management and product development preferably in middle/senior management level.

Key Competencies and Skills

  • Re-engineering of business, technology, and operational processes.
  • Detailed knowledge of the core set of Retail Products and Services.
  • Broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.
  • Good knowledge of the products & services available in bank functions is also required to satisfy the individual financial needs of business owners/key individuals.
  • Good knowledge of the Current Market and competitive Liabilities positioning


Responsibilities

The Senior Manager - Liabilities Products will be responsible for leading the liability Product development through envisioning, design, implementation and commercialization of re-imagined liability products and processes targeted at the individuals, business and corporate segments.

He/She will be expected to maximize the potential of the service adoption while also improving the product offering to expand new customer growth through insights gathered from customer data, proactively support the Branch network on transaction solutions and overseeing the roll-out of standardized client value propositions for the Retail Banking Segment by giving market inputs for the development, embedding and communicating the segment proposition through sales strategy and customer acquisition.

The job holder will be required to understand the needs of Retail Banking Customers, and work on tactical solutions, which are closely related with their needs, as well as on long-term ideas which can potentially generate more customers and increase business volumes while adhering to all regulations, statutes, standards, practices, and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to compliance requirements.

Minimum Qualifications, Knowledge and Experience

  • Bachelor’s degree in a business-related field from a recognized university
  • MBA is an added advantage.
  • 7 years of work experience, with 3+ years products management and product development preferably in middle/senior management level.

Key Competencies and Skills

  • Re-engineering of business, technology, and operational processes.
  • Detailed knowledge of the core set of Retail Products and Services.
  • Broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.
  • Good knowledge of the products & services available in bank functions is also required to satisfy the individual financial needs of business owners/key individuals.
  • Good knowledge of the Current Market and competitive Liabilities positioning


  • Formulate and come up with product strategies that competitively address identified and emergent market opportunities
  • Ownership of existing and new CASA products and its variants
  • Ensure growth through product development, new acquisitions, deepening existing relationships as well as developing strategic alliances with tactical partners to drive uptake.
  • Engage with segment owners and market activators to achieve product uptake and utilization to meet revenue targets as well as increase deposit accounts use-cases
  • Manage the product lifecycle to ensure that the portfolio remains relevant and profitable
  • Provide regular market reviews, advise the bank on optimal policies, processes, procedures, and fees to ensure maximum products profitability
  • Responsible for the profit and loss of liability products by containing costs and maximizing revenues
  • Continuously engage with internal and external partners to upgrade and innovate products to provide value-added benefits to the customers that builds the bank’s Liability book.
  • Providing support and training continually to bank staff on new systems, products and policy updates.
  • Supporting financial requirements of product management including pricing, budgets, forecasts and profitability.
  • Give inputs for development of product/ service bundles, with a view to aid client deepening and cross-sell across segments.
  • Give inputs for development of a standardized client value proposition, and oversee roll out of the same


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