Closing: Sep 22, 2023
This position has expiredPublished: Sep 12, 2023 (19 days ago)
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Job Summary
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EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED
- At least 1 year's experience in customer care or inventory management, preferably in a phone-selling company
- Tech-savvy with a smartphone bias
- Front office management is an added advantage
- Computer literate
- A diploma in business or a related field, a degree in any field is an added advantage
Responsibilities
EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED
- At least 1 year's experience in customer care or inventory management, preferably in a phone-selling company
- Tech-savvy with a smartphone bias
- Front office management is an added advantage
- Computer literate
- A diploma in business or a related field, a degree in any field is an added advantage
- Inventory management: You will receive, issue stock, and take stock
- Reverse logistics: You will complete phone swap and phone returns
- Sales support: You will acquire and upgrade sales
- Customer service: You will log, troubleshoot, follow up and resolve customer issues and general inquiries
- After-sales service: You will proactively follow-up phone servicing, contact customers, and ensure the customer collects the phone
- Branding: You will ensure that all posters and marketing materials at the depot are in good condition and visible
- Any other tasks assigned
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