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Supervisor - Pension Services Administration

Closing: Oct 3, 2022

2 days remaining

Published: Sep 22, 2022 (9 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Academic Qualifications       

  • University Degree in Business Administration, Social science or a related degree from a recognized institution.

Relevant Work Experience Required      

  • Minimum three (3) years’ work experience in retirement benefits scheme administration.

Skills Required:           

  • Must be computer literate and familiar with Pension Administration
  • A professional course will be an added advantage
  • Effective communication, interpersonal skills and negotiation skills.
  • Excellent report writing skills and planning skills
  • Should be a team player


Responsibilities

Academic Qualifications       

  • University Degree in Business Administration, Social science or a related degree from a recognized institution.

Relevant Work Experience Required      

  • Minimum three (3) years’ work experience in retirement benefits scheme administration.

Skills Required:           

  • Must be computer literate and familiar with Pension Administration
  • A professional course will be an added advantage
  • Effective communication, interpersonal skills and negotiation skills.
  • Excellent report writing skills and planning skills
  • Should be a team player


  • Maintaining client scheme records and files, and keeping up to date records for the section’s activities.
  • Supporting the Pension Administration Officer in liaising with scheme members and their dependants.
  • Supporting the Pension Administration Officer in calculating member benefits.
  • Ensuring all standard procedures are adhered to, actions all routine and administrative tasks and responding to clients in a timely manner with relevant and accurate information.
  • Work effectively the pension administration team to support the sections activities.
  • Providing administrative and logistic support in organizing the Annual General Meeting for scheme members.
  • Supporting the Pension Administration Officer in developing the scheme members newsletter
  • Provide regular updates to team leader on work in progress.
  • Assisting the Pension Administration Officer to deal with member queries, both over the phone and face to face.
  • Recording minutes for all team meetings in order to identify issues and improve service delivery


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