About you

In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
  
• Collaborating: You involve relevant parties and encourage feedback.
  
• Taking the lead: You take ownership and initiative while aiming for innovation.
  
• Communicating: You listen and speak effectively and honestly.
  
• Demonstrating integrity: You act in line with our vision and values.
  

Qualifications and Experience

• A Bachelors degree in Business Administration or related field
  
• At least five years' experience in administration, in an international NGO in a similar role. 
  
• Strong people management skills with demonstrated ability to lead, build and motivate teams.
  
• Strong planning and coordination skills.
  
• Excellent attention to detail and organization
  
• Ability to handle substantial workload of diverse tasks in a fast-paced environment with competing priorities. 
  
• Knowledge of travel and immigration procedures. Must have experience in handling humanitarian flight services (EC & UNHAS).
  
• Positive attitude and service oriented with a high level of personal initiative and pro-active problem solving.
  
• Able to work with minimum supervision and accomplish results.
  
• Strong communication and interpersonal skills and ability to maintain open communication at all levels across the organization.
  
• Excellent communication skills in English is required.
  

About you

In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
  
• Collaborating: You involve relevant parties and encourage feedback.
  
• Taking the lead: You take ownership and initiative while aiming for innovation.
  
• Communicating: You listen and speak effectively and honestly.
  
• Demonstrating integrity: You act in line with our vision and values.
  

Qualifications and Experience

• A Bachelors degree in Business Administration or related field
  
• At least five years' experience in administration, in an international NGO in a similar role. 
  
• Strong people management skills with demonstrated ability to lead, build and motivate teams.
  
• Strong planning and coordination skills.
  
• Excellent attention to detail and organization
  
• Ability to handle substantial workload of diverse tasks in a fast-paced environment with competing priorities. 
  
• Knowledge of travel and immigration procedures. Must have experience in handling humanitarian flight services (EC & UNHAS).
  
• Positive attitude and service oriented with a high level of personal initiative and pro-active problem solving.
  
• Able to work with minimum supervision and accomplish results.
  
• Strong communication and interpersonal skills and ability to maintain open communication at all levels across the organization.
  
• Excellent communication skills in English is required.
  

Office Management/Administrative Support

• Manage the administrative operations of the DRC regional office by ensuring adequate office supplies.
  
• Oversee general maintenance and repair of the regional office furniture and equipment and ensure they are always in a good state of repair.
  
• Plan, organize and coordinate meetings and events by ensuring hotel bookings, logistical support, meeting venues are identified and ensure that staff are aware of all the local administrative rules and regulations. 
  
• Oversee the travel desk by ensuring flight bookings, airport transfers, confirmation of hotel bookings, sharing of relevant administrative information and processing Travel agent invoices.
  
• Initiate all administration related procurement processes and ensure adherence to DRC’s Operations Handbook.
  
• Participate as a tender committee member in the tendering process for administrative related services.
  
• Participate in reviewing of the administrative policies and guidelines and ensure communication to staff and compliance.
  
• Coordinate timely payment for administration related office supplies and expatriate utilities.
  

Management of administrative contracts/Leases

• Manage expatriate service contracts, Lease Agreements and Memorandum of understanding by initiating the procurement process, negotiation and administration of these contract/leases/MOUs to ensure quality and also manage the relationship with the Service providers.
  
• Assess and identify suitable housing for expatriate staff and coordinate with the Safety Coordinator to ensure these houses meet the required minimum DRC security standards.
  
• Maintain a record of all leases and contracts and ensure renewal in good time and be the focal point for liaison with Landlords.
  
• Coordinate timely handover of leased properties and ensure a proper handover process including refund of security deposits and restoration of the properties to their original state. 
  

Staff Onboarding

• Provide new staff with a detailed orientation on administrative policies, procedures and regulations. Inform expatriate staff on key administrative requirements that relate to expat staff.