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Closing: Mar 23, 2023

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Published: Feb 22, 2023 (2 months ago)

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Job Summary

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Competencies

PROFESSIONALISM: Good technical skills, ability to participate in setting up, operating and maintaining Audio Visual (AV) technologies and provide user support; Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given; The ability to perform analysis, modeling and interpretation of data in support of decision-making; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter, is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; Understands applicability and limitation of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.


Education

Completion of high school diploma or equivalent is required.

Supplemental courses/technical certificate in electronics, communications, computer technology or other related field such as Dante Certification Programme, CTS (Certified Technology Specialist) and ITIL Foundation are desirable.


Work Experience

A minimum of (5) five years of relevant and progressively responsible experience in the AV/Broadcasting/Telecommunications and related fields is required.

Experience in the operation, maintenance and servicing of AV/conferencing equipment is desirable.

One or more years of experience within an International organization is desirable.


Responsibilities

Competencies

PROFESSIONALISM: Good technical skills, ability to participate in setting up, operating and maintaining Audio Visual (AV) technologies and provide user support; Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given; The ability to perform analysis, modeling and interpretation of data in support of decision-making; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter, is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; Understands applicability and limitation of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology.


Education

Completion of high school diploma or equivalent is required.

Supplemental courses/technical certificate in electronics, communications, computer technology or other related field such as Dante Certification Programme, CTS (Certified Technology Specialist) and ITIL Foundation are desirable.


Work Experience

A minimum of (5) five years of relevant and progressively responsible experience in the AV/Broadcasting/Telecommunications and related fields is required.

Experience in the operation, maintenance and servicing of AV/conferencing equipment is desirable.

One or more years of experience within an International organization is desirable.


1. CONFERENCE EQUIPMENT:

• Assist in the operation of the simultaneous interpretation equipment, voting system, video, audio and other Web streaming/recording/Remote Simultaneous Interpretation (RSI) equipment and ensure they are operational at all times and are properly maintained;

• Monitor equipment moves, additions and changes and ensure guidelines are met;

• Operate conferencing equipment during meetings;

• Participate in the installation and provision of simultaneous interpretation, voting and recording systems outside of UNON conference centre;

• Liaise with relevant offices in the requests for equipment for press conferences and related services;

• Provide inputs in the Requests for Proposals for equipment and services;

• Assist in drafting operational performance standards and maintenance guidelines.

2.AUDIO-VISUAL CONFERENCES SERVICES:

• Assist in coordinating all requests for audio-visual conference services;

• Configure and test hardware/software;

• Ensure installed video conference systems are operational, available and reliable;

• Ensure that preventative maintenance schedules on systems are carried out;

• Operate and monitor all equipment during meetings.

3. USE AND SAFETY OF CONFERENCE EQUIPMENT AND SUPERVISION:

• Guide and assist contractor’s staff in installing and maintenance of equipment;

• Assist in workflow analyses of existing procedures and drafting of new workflow as required;

• Obtain statistical data on operational performance;

• Provide support and training for new users and temporary staff;

• Maintain register of all equipment (installed and mobile);

• Provide input in research and evaluation of new conference products.

4. GENERAL DUTIES:

• Stock and issue supplies and materials;

• Liaise with relevant offices in obtaining temporary conference facilities;

• Ensure proper maintenance of conference rooms;

• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making;

• Assists with visualizations and updating information material such as web pages or brochures;

• Perform any other duties as required.


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