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Tele Collection Agent

Closing: Oct 12, 2022

11 days remaining

Published: Sep 14, 2022 (17 days ago)

Job Requirements

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Job Summary

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For this role, we are looking for a confident individual with good listening skills who is organized and works well with minimal supervision

Responsibilities

For this role, we are looking for a confident individual with good listening skills who is organized and works well with minimal supervision

  • Organize calling list according to the severity of delinquency-the severity of delinquency here will be determined by the loan amount, installment amount for short term loans and client repayment history

  • Call debtors on due dates to ensure they repay

  • Daily update individual collection portfolio records- that is repayments made, promises to pay made, demand notices sent, accounts recommended for repossession

  • Recommend clients to be repossessed based on the response received so far and the debt

Requirements

  • You must have at least two (2) years experience in debt collection or at least two (2) years experience in microfinance

  • You are proficient in MS Office

  • Proficiency in usage of debt record database

  • You are a clear speaker with strong communication skills

  • You are persistent and do not give up easily

  • You work well with minimal supervision

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