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Telesales Representative

Closing: Jul 25, 2024

1 day remaining

Published: Jun 28, 2024 (27 days ago)

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Job Summary

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We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. They will be responsible for closing sales deals over the phone and maintaining good customer relationships. They must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.


Responsibilities

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. They will be responsible for closing sales deals over the phone and maintaining good customer relationships. They must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.


Responsibiliies

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Direct prospects to the field sales team when needed
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Requirements and skills
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills with the ability to resolve issues and address complaints



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