Trade & Treasury Back Office Officer - Operations Department

The incumbent shall be responsible for developing and implementing an Operational Strategy that facilitates excellent customer service delivery of the bank’s International banking services as well as ensure that counter party deals concluded by treasury front office are accurately and timely processed to conclusion. In addition, they shall also ensure that all remittances (outward and inward) are duly approved and processed as per the Bank’s laid down procedures thus avoiding any loss.

The incumbent shall be responsible for developing and implementing an Operational Strategy that facilitates excellent customer service delivery of the bank’s International banking services as well as ensure that counter party deals concluded by treasury front office are accurately and timely processed to conclusion. In addition, they shall also ensure that all remittances (outward and inward) are duly approved and processed as per the Bank’s laid down procedures thus avoiding any loss.

Trade Operations

• Checking of documentations submitted for trade transactions to confirm completeness and conformity to the Bank’s requirements
  

• Timely processing of trade transactions in the core banking and SWIFT
  

• Recovery of all commissions due to the Bank for trade transactions
  

• Maintaining of trade finance files by ensuring that proper filing is done to ensure smooth retrieval of any LC file needed
  

• Maintenance of trade finance registers & schedules
  

• Attending to correspondences (internal and external)
  

• Responding to open items on reconciliation statements
  

• Ensure prompt rendition of both regulatory and internal returns periodically
  

• Handling of trade transaction documents and liaising with customers to ensure prompt release of the same
  

• Resolution of issues in relation to trade transactions
  

• Monitor and ensure compliance with regulations in transaction processing
  

• Facilitate and assist in Trade Finance product development and knowledge dissemination across the bank
  

• Ensure adequate and excellent record keeping is maintained
  

Treasury Operations

• Process vouchers relating to interbank and client forex transactions and booking the
  deals in the system

• Preparation of SWIFT messages to facilitate funds transfers & deal confirmations and
  other messages incidental to forex transactions and money market/ interbank deals

• Ensure prompt settlement of deals to/ from counterparties within stipulated cut-off
  times

• Ensure that SWIFT messages are downloaded and printed on a daily basis
  

• Daily rates maintenance in the system
  

• Preparation of reconciliations for the various NOSTRO accounts maintained by the bank
  

• Prompt resolution of open items in the NOSTRO reconciliations
  

• Maintenance of departmental registers & schedules
  

• Ensure that all queries from banks and customers (e.g. non receipt of outward
  transfers) are promptly investigated and resolved within stipulated TAT’s

• Investigation on default/penalty claims by other banks and computation & generation of default/ penalty claims to other banks for non-settlement
  

• Preparation and submission of the various departmental reports (both CBK and management)
  

• Ensure proper records for departmental transactions are maintained
  

Payments Operations

• Prompt processing of incoming payments within the agreed SLA.
  

• Prompt processing of outgoing RTGS and TT transfers as received by the branches.
  

• Settlement of KRA payments via swift.
  

• Processing of swift payments received from other departments like finance, Card operations
  

Professional Qualifications and Experience:

• A minimum of Bachelor's degree/Diploma.
  

• At least 3 years’ experience in handling Trade finance, payments and Treasury Operations
  

• Good treasury products and operations knowledge
  

• Good accounting & reconciliations knowledge
  

• Good knowledge of international payment systems
  

• International law, conventions customs and practices of International Trade
  

• International banking operations
  

• Trade Finance product knowledge
  

• International Trade regulatory knowledge
  

• Good knowledge of International payment systems and conventions
  

• SWIFT proficiency
  

Skills/Competencies:

• Excellent customer service disposition
  

• Professional conduct
  

• High level of integrity/ Sense of responsibility
  

• Numerate skills
  

• Attention to detail
  

• Excellent communication, presentation and interpersonal skills
  

• Fast and error free processing
  

• Ability to work under pressure
  

• Good documentation and process management skills
  

• Analytical/ problem solving with superior conflict resolution skills