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Waiter/Waitress

Closing: Aug 2, 2024

8 days remaining

Published: Jul 2, 2024 (23 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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The waiter/waitress will be required to perform the following:



Responsibilities

The waiter/waitress will be required to perform the following:



  • Have a thorough understanding and knowledge of all food and beverage items on the menu and be able to recommend Food and Beverage combinations and up sell alternatives.

  • Operates as the principal salesperson in the restaurant and ensures that guests are accorded high level of customer care.

  • Ensures that the cutlery and crockery used by the guests are clean and properly polished.

  • Sorts and polishes all menus before presenting them to the guests.

  • Promptly and courteously takes orders for food and beverage from guests, posts the same in the POS and serve accordingly.

  • Confirm food and beverage orders as per the restaurant service guidelines.

  • Ensures that the guest orders are served correctly (as per the guests’ specifications

  • Makes follow up on all orders posted.

  • Keeps the guests informed of new developments in case of any delays.

  • Prepare tables for meals, including setting up items such as condiments, silverware, and Server Stations.

  • Clears Tables during service and ensures that Front of House Area is keep in accordance with Good House Keeping Standards.

  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

  • Informs Supervisor on any issues that may occur with guests.

  • Ensures correct change are presented to guests and thanks guest for patronage.

  • Follows health, safety and grooming standards at all times.

  • Suggest recommend and upsell menu to guests

  • Being updated with the restaurants’ news such as new menu


Qualifications & Key competencies/skills

  • Must have a Degree/Diploma in Hospitality Management
  • 0-3 years experience in the hospitality industry in a similar role preferably in a fast-paced establishment

  • Excellent reading, verbal, and written English skills.

  • Excellent personal hygiene and grooming habits.

  • Customer service-oriented with a lively, energetic, and outgoing personality.

  • Well-organized and detail-oriented.

  • Be able to remain rational and calm under pressure.

  • Be able to stand or walk for an extended period.


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