Workday Technical Analyst

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

Required Professional Experience:

• Minimum of 3 years in a similar configuration role working with Workday in area of expertise
  

• Undergraduate or Bachelor Degree in Business, Human Resources, Information Technology or similar.
  

• Good written and spoken English.
  

Preferred Skills, Knowledge and Experience:

• Other languages are a bonus, particularly Spanish, French or Portuguese.
  

• World Vision Experience (past or present).
  

• Demonstrated ability to think independently, analytically, problem solve, deliver solutions and results by recommending best practices.
  

• Ability to prioritise workload and provide timeline follow-up and resolution to manage multiple high-priority assignments while meeting deadlines and quality standards
  

• Strong business acumen within a technical environment
  

• Excellent communication skills both verbal and written
  

• High curiosity and desire to learn, highly motivated
  

• Proficient computer skills with current technology, i.e. MS Office and other productivity or project management tools, and can be a quick learner to larger enterprise systems
  

• Able to work in team, collaborate effectively and build relationships
  

• Proficient and demonstrated understanding of P&C (HR) and P&C business systems & processes and a solid understanding of the dynamics of how P&C functions within a global context
  

• Ability to offer input on issues and challenge the status quo/conventional wisdom
  

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

Required Professional Experience:

• Minimum of 3 years in a similar configuration role working with Workday in area of expertise
  

• Undergraduate or Bachelor Degree in Business, Human Resources, Information Technology or similar.
  

• Good written and spoken English.
  

Preferred Skills, Knowledge and Experience:

• Other languages are a bonus, particularly Spanish, French or Portuguese.
  

• World Vision Experience (past or present).
  

• Demonstrated ability to think independently, analytically, problem solve, deliver solutions and results by recommending best practices.
  

• Ability to prioritise workload and provide timeline follow-up and resolution to manage multiple high-priority assignments while meeting deadlines and quality standards
  

• Strong business acumen within a technical environment
  

• Excellent communication skills both verbal and written
  

• High curiosity and desire to learn, highly motivated
  

• Proficient computer skills with current technology, i.e. MS Office and other productivity or project management tools, and can be a quick learner to larger enterprise systems
  

• Able to work in team, collaborate effectively and build relationships
  

• Proficient and demonstrated understanding of P&C (HR) and P&C business systems & processes and a solid understanding of the dynamics of how P&C functions within a global context
  

• Ability to offer input on issues and challenge the status quo/conventional wisdom
  

• Continually strive to deepen your knowledge and understanding of the Workday system and environment
  

• Collaborate with the Workday Business Analysts to analyse and solution Workday requirements, working to understand country and regional regulations where needed
  

• Plan, design and configure new Workday functionality and enhancements in area of expertise, including business process configuration and condition rules.
  

• Manage migrations between environments using the object transporter tool
  

• Write reports and create dashboards in area of expertise.
  

• Resolve service requests, issues and defects and escalated cases in relation to Workday
  

• Involvement testing activities as required
  

• Involvement in the preparation and upload of data via EIB’s as necessary
  

• Support change management activities by inputting in to user procedures, guidelines, documentation and training materials produced by other internal resources
  

• Facilitate the smooth creation/ updates of integration work completed by other internal resources through awareness of how changes and developments will impact these
  

• Work with internal resources through Workday release functionality and review to determine what option functionality will be turned on each Workday release.
  

• Facilitate the smooth creation/ updates of security work completed by other internal resources through awareness of how changes and developments will impact these