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Reliance Health

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Case Management & Care Coordination Associate

Lagos, Nigeria

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Fuzu

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Case Management & Care Coordination Associate

Closing: Apr 5, 2024

This position has expired

Published: Mar 27, 2024 (22 days ago)

Job Requirements

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Work experience:

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Job Summary

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  • Bachelor's Degree in Medicine, Nursing, or related disciplines
  • Knowledge of healthcare operations, fraud prevention, and regulatory compliance.
  • Experience in conducting fraud, waste, and abuse investigations is preferred.
  • Knowledge of emergency management protocols and procedures.
  • Familiarity with mortality review processes and quality improvement initiatives.
  • Knowledge of legal and regulatory requirements related to fraud, waste, and abuse investigations, emergency care, and case management.
  • Professional certifications in fraud examination, case management, or related fields (e.g., Certified Fraud Examiner, Certified Case Manager) are advantageous.
Responsibilities
  • Bachelor's Degree in Medicine, Nursing, or related disciplines
  • Knowledge of healthcare operations, fraud prevention, and regulatory compliance.
  • Experience in conducting fraud, waste, and abuse investigations is preferred.
  • Knowledge of emergency management protocols and procedures.
  • Familiarity with mortality review processes and quality improvement initiatives.
  • Knowledge of legal and regulatory requirements related to fraud, waste, and abuse investigations, emergency care, and case management.
  • Professional certifications in fraud examination, case management, or related fields (e.g., Certified Fraud Examiner, Certified Case Manager) are advantageous.
  • Analyze claims data, billing records, and other relevant information to identify patterns, anomalies, and potential cases of fraud, waste, and abuse
  • Utilize data analytics tools and techniques to identify trends, outliers, and potentially fraudulent activities
  • Manage the escalation of emergency cases, ensuring timely and appropriate interventions for enrollees in critical or life-threatening situations
  • Collaborate with healthcare providers, emergency services, and internal teams to coordinate and facilitate emergency care and support
  • Conduct investigations into cases involving the mortality of enrollees to determine the cause, identify potential gaps in care, and assess the quality of care provided
  • Collaborate with medical professionals, forensic experts, and internal teams to gather relevant information and conduct thorough investigations
  • Monitor ICU admissions of enrollees, ensuring appropriate utilization and timely interventions, assessing the necessity and appropriateness of continued stay in the ICU
  • Maintain accurate documentation of emergency cases, including communication, actions taken, and outcome
  • Ensure compliance with applicable laws, regulations, and company policies related to fraud, waste, and abuse investigations, emergency case management, mortality investigations, general case management, managing at-risk cases, and ICU admissions

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