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Jiji Cars45 Limited

CLOSED

Documentation Associate

Lagos, Nigeria

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Jiji Cars45 Limited

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Fuzu

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CLOSED FOR APPLICATIONS

Documentation Associate

Closing: Mar 22, 2024

This position has expired

Published: Mar 7, 2024 (22 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Educational Requirements
  • A Degree in Law will be of advantage or other equivalent Bachelor's Degree
  • Relevant certifications/trainings in Audit Management, Risk Management & Compliance would be an added advantage
  • 1 to 2 years experience as an Auditor, Risk Management/Compliance Officer or Legal Assistant would be an added advantage

Skills Requirements:

  • Highly eloquent with excellent written and interpersonal communication skills
  • Very strong attention to details
  • Ability to work under very strict timelines
  • Must be a self-motivator and self-starter
  • Ability to focus on quality and excellent customer service
  • Exceptional listening and analytical skills
  • Solid time management skills
  • Strong relationship management skills
  • Strong negotiation skills
  • Must be able to effectively deal with people at all levels inside and outside of the company
  • Creative ability & writing proficiency
  • Ability to multitask and successfully operate in a fast-paced, team environment
  • Must adapt well to change and successfully set and adjust priorities as needed.

How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.

Responsibilities
Educational Requirements
  • A Degree in Law will be of advantage or other equivalent Bachelor's Degree
  • Relevant certifications/trainings in Audit Management, Risk Management & Compliance would be an added advantage
  • 1 to 2 years experience as an Auditor, Risk Management/Compliance Officer or Legal Assistant would be an added advantage

Skills Requirements:

  • Highly eloquent with excellent written and interpersonal communication skills
  • Very strong attention to details
  • Ability to work under very strict timelines
  • Must be a self-motivator and self-starter
  • Ability to focus on quality and excellent customer service
  • Exceptional listening and analytical skills
  • Solid time management skills
  • Strong relationship management skills
  • Strong negotiation skills
  • Must be able to effectively deal with people at all levels inside and outside of the company
  • Creative ability & writing proficiency
  • Ability to multitask and successfully operate in a fast-paced, team environment
  • Must adapt well to change and successfully set and adjust priorities as needed.

How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.

  • The Documentations Associate is responsible for assessing the documents presented by prospective Cars45 vehicle sellers.
  • This involves the process of using the Documentation SOP and to review and resolve situations concerning the documents presented for the Cars45 buying process.
  • The DA will review, document, and provide advisory on documents presented during the Cars45 buying process.
  • The successful individual will assist in achieving the Documentation Team’s KPIs and overall deliverable to Cars45 Business goals.

Essential Job Functions

  • Participates in the daily review of documents presented at Cars45 cars buying process.
  • Performs document reviews & gives advisory on the status of documents presented during the car buying process.
  • Questions and examines documents presented against set standards within SLA.
  • Monitors and ensures proper determination of the authenticity of documents provided during the car buying process.
  • Uses defined methods to discover or establish relationships between documents provided and in review.
  • Examines documents for signs that they have been forged or altered.
  • Compares signatures and handwriting through standard analysis to determine the alterations or infractions.
  • Examine documents and link them to specifics & relate them properly.
  • Deciphers the contents of documents and determine if they have been partially destroyed or altered
  • Examines incidents and other cases of infraction on the ownership of a car.
  • Provides feedback to customer experience team leaders, and managers.
  • Handles escalations from Center Operation Officers, Territory Managers on the day–to–day issues arising from the documents presented by sellers.
  • Performs other duties as assigned.
  • Handles escalations from on enquiries/request/complaint regarding documents on retailed vehicles.
  • Prepares Weekly Documentation Exception Reports and share same with relevant stakeholders.
  • Generate, prepare and analyze car history and ownership in detailed car reports on Cars45 due diligence report service.
  • Builds and sustains Documentation/Regulatory Vendor Relationships (Customs, AutoReg, eVReg, EVRS, CarFacts, etc.).
  • Supervises and ensures weekly/monthly vendor payments (Customs, AutoReg, eVReg, CarFacts)

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