Minimum of Bachelor's Degree in Engineering / Computer Science or related field.
Minimum of 1 (one) year experience.
Knowledge of IP / MPLS, microwave and fiber optics technology
Good oral and written communication skills.

Required Qualifications

Minimum of Bachelor's Degree in Engineering / Computer Science or related field.
Minimum of 1 (one) year experience.
Knowledge of IP / MPLS, microwave and fiber optics technology
Good oral and written communication skills.

Ensures the achievement of the KPIs set in terms of MTTR & TAT in resolving customer’s complaints.
Handle all escalations from customers for prompt resolutions
Provide customer support to internal and external clients that require physical intervention.
Involved in the integration of new circuits on the network
Provide technical reports and details to support fault analysis and management reporting; network faults analysis, root cause analysis and network performance.
Ensure timely and quality delivery of new links implementation
Ensure timely and accurate feedback of RFOs/ETRs/RCAs to clients within the agreed timeline.

Installation, maintenance, repair jobs in Abuja, Nigeria

Field Engineer - Abuja