- Having accurate admission requirements is one of the most critical factors for successful student enrollment.
- As the requirements can be dynamically changing and affected by various factors, we have a need to designate a resource to ensure the accuracy of the Admission Requirements at all times.
What you bring to the table
- Minimum of Associates Degree (Bachelor Degree preferred);
- Knowledge of different country education systems other than Canada and US;
- 1 - 2 years of related practical experience in international students application process and/or education credential evaluation;
- Excellent adaptability to work under pressure in a fast-paced and in-demanding environment, deliver work with high quality and meet tight deadlines;
- Strong skills in multitasking, task prioritization, and attention to detail;
- Highly developed interpersonal and communication skills and ability to respond and problem solve with tact, diplomacy, discretion and professionalism;
- Ability to work both independently and with a team in either remote or in-office environment;
- Experience using Google, Jira ticketing system, etc;
- Reading and speaking proficiency in a language other than English is an asset.
What you’ll be doing every day
- Research the partner school program admission requirements info to build up the requirements database;
- Monitor and analyze the application results on a daily basis in order to keep the information database accurate and most up to date;
- Respond to requirements related inquiries from other teams/departments in a timely manner;
- Advise other teams/departments in the student’s eligibility checking, international credential and transcripts reading to support the customer’s application journey;
- Investigate the feedback received from different stakeholders for continuous improvements on accuracy, efficiency and productivity;
- Research different education systems/curriculum to build up and maintain the knowledge database to keep the information accurate and most up to date;
- Build up and maintain the relationship with partner schools via different communication channels including virtual and/or in-office meetings, email conversations, training sessions, etc;