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HMD Africa
CLOSEDReceptionist
Lagos, Nigeria
Closing: Apr 15, 2024
This position has expiredPublished: Apr 11, 2024 (13 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Required Profile
Education:
Education:
- High School Diploma or GED
- Minimum of 1 year experience in a corporate environment
Technical Competencies:
- Good interpersonal and intrapersonal skills.
- Knowledge and proficiency with the use of computer programs (Chrome OS/SAP)
- Excellent written and verbal communication skills.
- Demonstrate strong initiative and customer service orientation.
- Ability to maintain strict confidentiality.
- Must be self-motivated and results driven.
- Must be a team player.
- Able to work under diverse working conditions.
- Ability to multitask in a fast-paced environment.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and 10-key.
Leadership Competencies:
- Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
- Excellent Interpersonal, Communication, Collaboration and Influence abilities.
- Customer Driven (Internal & External).
- High energy with a strong Drive for results.
- Creativity and Innovation, with ability to come up with new ideas and initiatives.
- Inclusiveness and ability to work well with different cultures and working environments.
- Solid Interpersonal, Communication, Collaboration abilities- carry on clear and effective written and verbal communication; demonstrate objectivity, openness and acceptance of others ideas.
Languages:
- Fluency in languages: English.
Other Requirements (Travel; Working Conditions, etc…)
- N/A
Responsibilities
Required Profile
Education:
Education:
- High School Diploma or GED
- Minimum of 1 year experience in a corporate environment
Technical Competencies:
- Good interpersonal and intrapersonal skills.
- Knowledge and proficiency with the use of computer programs (Chrome OS/SAP)
- Excellent written and verbal communication skills.
- Demonstrate strong initiative and customer service orientation.
- Ability to maintain strict confidentiality.
- Must be self-motivated and results driven.
- Must be a team player.
- Able to work under diverse working conditions.
- Ability to multitask in a fast-paced environment.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and 10-key.
Leadership Competencies:
- Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
- Excellent Interpersonal, Communication, Collaboration and Influence abilities.
- Customer Driven (Internal & External).
- High energy with a strong Drive for results.
- Creativity and Innovation, with ability to come up with new ideas and initiatives.
- Inclusiveness and ability to work well with different cultures and working environments.
- Solid Interpersonal, Communication, Collaboration abilities- carry on clear and effective written and verbal communication; demonstrate objectivity, openness and acceptance of others ideas.
Languages:
- Fluency in languages: English.
Other Requirements (Travel; Working Conditions, etc…)
- N/A
- We are seeking a dedicated and detail-oriented receptionist to join our team. The primary responsibility of this role is to serve as the first point of contact , as well as providing support to HMD departments and leadership.
- This position will also manage all responsibilities of the reception desk, which includes answering walk-in guests in a friendly, courteous, and professional manner and direct to appropriate departments in a way that reflects HMD Company’s Core Values and Business Priorities.
Duties
- Use excellent customer service skills to graciously greet visitors and connect them with appropriate HMD Team Members.
- Assist in collecting customer / contact information (that can be useful for Hubspot and SAP data entry) and passing it on to the appropriate department.
- Assist in providing appropriate contact information with customers, when requested.
- Assist with store tasks when the need arises.
- Interact with customers (visitors, other employees, and contractors) to create a level of service and professionalism that exceeds the customer’s expectations.
- Manage Visitor Badge process, ensuring all visitors are accurately logged.
- Monitor the reception area and keep neat and orderly.
- Maintains integrity and confidentiality of all data, materials, and information.
- Provide administrative support which includes scheduling meetings, coordinating travel arrangements, and reserving conference rooms,preparing materials for meetings and ensuring materials are organised and distributed.
- Provide clerical assistance such as typing, filing, sorting, photocopying, faxing, scanning and more making sure that the facility printers and scanners are in working condition.
- Respond to inquiries sent through email and answer, and direct all incoming calls and relay messages as needed
- Support the HR Department by managing onsite interviewers, and confirming interviews prior to meet.
- Providing support to the Spare Parts department during offloading and loading of spare parts.
- Establish and maintain vendor relationships.
- Prepare materials for meetings and ensure materials are organised and distributed.
- Assist with special projects as assigned and ensure processes are completed in a timely manner.
- Assist with coordinating communication between offices.
- Assist Coordinate various office activities and events.
- Must maintain professional appearance and comply with company dress code policy.
- Other duties as assigned.
Key Performance Indicators
- Accurate responses to clients and to business unit
- Problem-solving ability
- Ensure reception area is kept clean at all times
- All visitors are to be checked in through company process
- Excellent Communication ,Organisational and time management ability
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