Analyst, IREG & Voice Roaming

Educational Requirements

• First Degree in Electrical Engineering or Computer Science.
  
• Two (2) - three (3) years work experience on telecommunication roaming.
  

Educational Requirements

• First Degree in Electrical Engineering or Computer Science.
  
• Two (2) - three (3) years work experience on telecommunication roaming.
  

• IREG test preparation and execution asper business defined targets.
  
• Proactive checks and analysis as per roaming dashboard activities defined in-order to drive improvement.
  
• Roaming traffic analysis and improvement action plans to be driven.
  
• Suggest and implement right solutions in-order to keep the roamers and improve roaming traffic.
  
• Drive and deliver roaming products and solutions to enhance customer delight and roaming revenue.
  
• Perform roaming tests (IR24, IR35, IR50and IR60) for different technologies, implement and debug roaming configuration.
  
• Facilitate the signing of international Roaming Agreement (IRA) and Preferred Roaming Agreement (PRA) with key roaming partners.
  
• Compile and Update EMTS roaming particular information on GSMA Info Center.
  
• Conduct Periodic evaluations of monitoring tools deployed for roaming services and provide recommendation where required.
  
• Ensure daily and monthly tracking of roaming revenue
  
• Generate regular and special reports that summarize traffic and revenue, forecasted activities and escalate critical issues to provide effective recommendations in meeting key challenges.
  
• Collate voice and GPRS roaming rates / IOT for partners networks
  
• Detailed and effective documentation of solution design, HLD, LLD, Acceptance documents, roaming database, Rates/IOTs, capacity and utilization.
  
• Ensuring effective documentation of roaming KPI, SLA and SIM Management Documents.
  
• Ensure response to roaming partners queries/issues appropriately as required.
  
• Track and Review roaming Trouble-tickets, Change request, IREG test and Dashboard.
  
• Ensure regular configuration audits and implement service gaps where identified.
  
• Follow-up and co-ordinate with roaming partners to facilitate timely delivery of test completion certificate (TCC) and corresponding commercial launch letter (CLL)
  
• Follow-up on any related roaming steering or anti-steering attempts by roaming partners
  
• Analyse and derive statistical information using the monitoring tools (Syniverse and SMART-Web vision) available.
  
• Ensure an effective technical relationship with roaming partners.
  
• Perform other duties as assigned by the Manager, Carrier & Data services.