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Application Support Executive

Closing: Nov 29, 2022

This position has expired

Published: Nov 24, 2022 (15 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements

  • Any Graduate (HND minimum). Master’s degree shall be an added advantage.
  • Experience: minimum of 3 years in cooking in commercial kitchens.
  • Should be well versed in cooking Nigerian cuisine and at least have good knowledge European, Chinese or any other cuisine.
  • Excessive travelling is required in and around Lagos, South West & Eastern parts of Nigeria.
  • Should be equipped with a smart phone.

Skill Requirements:

  • Proficiency in Microsoft Office – Word, Excel, Power-Point.
  • Strong Communicational Skills – Verbal & Written.
  • Numerical Skills – to be good in basic Mathematics.
  • Excellent phone and presentation skills.


Responsibilities

Requirements

  • Any Graduate (HND minimum). Master’s degree shall be an added advantage.
  • Experience: minimum of 3 years in cooking in commercial kitchens.
  • Should be well versed in cooking Nigerian cuisine and at least have good knowledge European, Chinese or any other cuisine.
  • Excessive travelling is required in and around Lagos, South West & Eastern parts of Nigeria.
  • Should be equipped with a smart phone.

Skill Requirements:

  • Proficiency in Microsoft Office – Word, Excel, Power-Point.
  • Strong Communicational Skills – Verbal & Written.
  • Numerical Skills – to be good in basic Mathematics.
  • Excellent phone and presentation skills.



Job Objectives

Application Support Executive’s job is to conduct application training sessions of ZFL’s products at customers’ end and to conduct pre-sales demonstrations for potential customers to assist business growth/sales in the assigned area by:


  • Visiting assigned customers to arrange and conduct application training sessions for their application team/chefs/cooks from time to time so that the correct application and quality of ZFL’s products are maintained.
  • Handling on-site customers’ application complaints and challenges with ZFL’s products.
  • Bringing in information of the customer’s / potential customers’ application methods and products used in their facility.
  • Keeping in touch with the sales team and assist them to identify which products should be offered to the potential customer and conducting demonstrations if required.
  • Making sure FIFO is maintained at the customer’s end.
  • Being responsible to bring/generate purchase orders from all assigned customers for all ZFL products that customer is using in their operations.
  • Preparing stock in trade check.
  • Preparing and submitting assigned reports on a monthly basis.
  • To achieve volume based sales targets. To ensure attainment of company sales, goals and profitability in consultation with Business Head B2B.
  • The role is responsible to achieve year and year incremental, profitable growth in sales revenue through effective account management using application support services.

Responsibilities

  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Duties include the following, measurable in terms of time, cost, quality, or quantity:

Strategic Responsibilities:

  • To bring in new products awareness according to market requirements.
  • To visit assigned customers & identifying the products they are using in market presently and all their market data including, quality, packaging, pricing & quantity.
  • To compare the new products with our products.
  • To learn how customers are using these products and how can we supply them.
  • To find a new product gap in the market and recommending the company to develop those products.
  • To ensure application support operations process execution as per defined operating procedures and any deviation need to documented and approved by Line Manager.
  • To monitor various projects progress, identify new project opportunities and share regular update with senior management.
  • Achieve sales targets as approved on a consistent monthly basis.
  • Keeps well-informed of new product launches and ensure customers are on board.
  • To prepare all assigned reports and submitting to Line manager on a monthly/weekly basis.


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